Royal Albert "American Beauty" English Cup and Saucer Set

Our Service Pledge

I respond the same day to e-mail and orders placed and ship to you within one business day unless otherwise agreed. I do track every package delivery to be sure it arrived safely.
Items are guaranteed to be as described or your money back with no questions asked. If I made any mistake your return shipping is also refunded.
Reasonable offers can be considered on most non sale items that have been listed for more than thirty days.

Other Information

PAYMENT INFORMATION:
PayPal payments are expected within two days to keep pending purchase order items reserved. Orders left unpaid will be cancelled unless other arrangement are made.
Check payments must be received within ten days to keep items reserved unless other arrangements have been agreed to. Orders will be shipped once payment clears.

Order fulfillment to international countries may be denied without notice due to changing or existing customs regulations or export laws. In this case any refund owed will be issued immediately. Please inquire before submitting payment if you are not sure.

The Ruby Lane User Agreement disallows sales to minors.

Return Policy

You may initiate a return of this item within 3 days of delivery.

More Details

Shipping, Handling, Insurance Policy

All orders are shipped within one business day upon confirmation of payment unless otherwise specified in the item listing or other arrangements have been been made.

When you buy more than one item at a time the shipping cost will be combined to save money. In case an excess shipping and handling is charged, the excess will be promptly refunded at the time of shipping. Please e-mail with any questions about shipping cost.

To International buyers:
Combined shipping rates for multiple item orders are available. Combined shipping has to be manually adjusted for buyers outside the U.S.. Please e-mail for your adjusted invoice total before paying. I typically respond quickly to e-mail the same day.

Postal or customs restrictions may apply. Any customs duties and import taxes imposed by buyer's country are the buyers responsibility. Shipping service and insurance is available to most countries but not to all countries. Customs regulations or delivery conditions can change at any time.
All orders are shipped from Northern California within one business day unless other arrangements have been made.

Customs forms will be completed accurately. Please do not request that we declare no value, or misrepresent items sold on customs forms to avoid customs duties. Refer to the Ruby Lane's terms of sale requirements.

European Union Buyers - Buyer's with a shipping address in the EU must send notification through e-mail of intent to return merchandise and have up to 14 business days to provide notice and mail the return package. A return form will also be provided to you with your order. Returns must be sent using the same mail class and carrier with the delivery confirmation/tracking number provided.

Notice to buyers using a Freight Forwarding shipping address: Orders sent to a U.S. based freight forwarding address will only be insured for non delivery to that address. They will not be insured for damage. Orders will not be insured by us after they leave the freight forwarding facility.