About Yesterday's Child
Our Service Pledge
Your total satisfaction with your purchase is my goal. I want you to be thrilled with each purchase you make. I will respond within 24 hours to all inquiries and purchase orders. Your purchases will be packed with the utmost care and best materials.
Hello and welcome to YESTERDAY'S CHILD. I am Dee Hodges, your proprietor. I began collecting and selling antique dolls in 1978, and I have been a member of UFDC since that time. In 1980 I began YESTERDAY'S CHILD which soon became one of the largest producers of antique doll shows on the West Coast and a regular advertiser in Antique Doll Collector magazine. I have also sold at many other shows in California and Oregon and have sold numerous times in the Sales Room of the UFDC National Convention. Articles about YESTERDAY'S CHILD have been published in Dolls magazine, Doll Reader magazine, West Coast Peddler, the Los Angeles Times and other local newspapers and publications. I want you to be thrilled with your purchases with the hope that you will become a happy and repeat customer. Your satisfaction is most important to me. If you have any questions or concerns regarding an item, please ask me before purchasing to avoid any disappointment. Because I value your business and I believe in the quality of the merchandise I offer for sale, all purchases can be returned if you are not completely satisfied but you absolutely must notify me by e-mail or phone of your intention to return within THREE (3) DAYS of your receipt of the item. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ "IF A DOLL SPEAKS TO YOU, SPEAK TO ME" LAYAWAY IS AVAILABLE: Should you see a doll that you absolutely love but cannot afford to purchase immediately, please contact me and I will make every effort to provide a layaway plan suited to your particular needs. Please do not create a purchase order until a layaway agreement has been reached for a purchase. Once terms are agreed upon, payments must be made on time and for the correct amount. If you cannot make your scheduled payment on time, you must contact me immediately. Initial payments are due within 7 days unless otherwise agreed to in advance. On completed layaways, the terms as stated in Ruby Lane's Return Policy will apply except that a shop credit will be issued instead of a refund. The credit will be valid for a 6 month period. Refunds will only be issued if there is a discrepancy in the item's description that has a significant effect on the value of the item such as undisclosed damage. Layaway payments that are 30 days in arrears will be deemed as a failed layaway. A shop credit will be issued for the amount paid to date and such credit will be valid for a 3 month period. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ I will do my utmost best to describe all merchandise with exact precision. I will respond to any inquiries or orders within 24 hours. Please remember that I am absolutely committed to your satisfaction with your purchase. Thank you for stopping by YESTERDAY'S CHILD.