About Rosalie's Steiff & More
Our Service Pledge
I respond to all e-mails within 24 hours, and it will generally be no more than 2 business days from the time I receive your electronic payment until your item is on the way to you. If you pay by check, shipping will generally follow in no more than 3 business days. I guarantee the authenticity of all my items.About Us
I hope you will see from my descriptions and my published article on Steiff fraud (see the link to the right in my Favorite Links) that I am knowledgeable and passionate about the items I sell. I derive almost as much pleasure in describing my treasures as I do from admiring them in my own vitrines. I sell the things I love and collect because I know the most about them. Although jewelry and other vintage collectibles show up in my shop on many occasions, Steiff and silver overlay are my two passions.I stopped counting the members of my Steiff collection years ago, but I believe 800 would not be too far wrong as an estimate. Likewise, I don’t know how many silver overlay items I own. But for both of these passions, selling vs. keeping has been a big problem for me in the two decades-plus I have been a dealer. I exercise the same diligence and quality standards in choosing items for myself as I do for resale; more than a few times, I have kept an item for myself instead of offering it for sale to other collectors as I originally intended!
My hope is that the items you see in my shop will be presented so positively and informatively that you will become a true collector, even if up to the point you saw one, you were just a looker or a casual purchaser. I want to create the enthusiasm I feel in everyone who visits my shop, and I admit, with some pride, that I have successfully created “addicts” on numerous occasions. ;-)
In earlier versions of this introductory information, I included snippets of quotes from customers to give you a feel for what doing business with me was like for them. I no longer need those partial quotes because Ruby Lane now allows any potential customers of mine to read the full reviews my customers kindly take the time to write. I invite you to read those reviews, and I hope that one day, your review will be among them!