About Robins Nest Midwest

Our Service Pledge

I GUARANTEE all items to be as described - having been vetted by not only me, but usually by a second and third party. In purchasing an item from my store, I want the buyer to be completely satisfied with all aspects of the transaction. If a Buyer is unhappy with any item from my shop, just send it back for a refund - but please honor my terms of returning the item within 3 days of receipt. If an item is returned more than 14 days from time of receipt, with no explanation or prior correspondence, I reserve the right to decline or charge a 15% restocking fee.

I understand that purchasing an item over the Internet is still a relatively new experience for most people and not "holding it in your hand" is of the greatest concern. Needless to say, I have an extremely critical eye in finding the item in the first place. I don't like "surprises" nor do I want my customer to find them. My reputation matters so I want you to be 100% satisfied with your new purchase.

Shipping is done as quickly as possible but please allow at least 2-3 days for processing your purchase. Sometimes an emergency will crop up that I must contend with - family or even the weather. In advance, I apologize for any delay - It is not intentional, I assure you.

About Us

Well, with almost 18 years experience selling on the Internet and 33 years selling at antique shows and in retail outlets, I guess I can say my education in the antiques trade has been pretty much "hands on". I've dealt in every type of antique imaginable finally settling on jewelry as my foray into Internet selling. And with my partner in the trade, Art Ressel of AA Appraisers, Baldwin, MO, together Art and I have a combined 80 PLUS years experience in dealing with antiques, vintage collectibles and jewelry.

I believe I have a good reputation - I certainly try and if anyone needs reassurance, well, feel free to check my EBAY feedback (BARY) of 14,348+ I'm sure you will see I do try my best!

My Ruby Lane shop will be filled with a wide variety of items running from Antique & Collectible Home Decorative Accessories to Antique and Vintage/Collectible Jewelry - just about whatever I think I can sell. You'll find a wide range of pricing - from high to low - from FIRM to BEST OFFER. Oh, and if you DO happen to see an item that should be cause for a more "robust" price, don't let it fool you - it just means I got a great deal and am trying to pass it on to my customers! I have always believed in a bargain and in these tough economic times, everyone deserves to find a treasure at the right price every now and then. I'm a very discriminating buyer - I won't buy things that are broken or try to pass them on without disclosure. I'm pretty accurate in my descriptions and buying on the Internet should be just as fun as buying in a store or at a flea market. Of course, you don't get the chance to handle the item, but don't forget, every Ruby Lane shop has an open return policy should your purchase fail to please!

So, sit back and browse - I'm hoping there is something here on my Ruby Lane site that you can't live without! And yes, layaway is available on the higher end items (or combo of items) - everyone needs a little time to pay off the good stuff now and then. And if you have any questions, feel free to e-mail me - it seems, most days, I am practically glued to my computer!

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