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NengHetty | Ruby Lane

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About NengHetty

Our Service Pledge
All items are guaranteed authentic. Email is checked many times every day so you can be assured that I will respond within 24 hours. Your privacy is guarded with the utmost attention.

Should you write or call me, you can feel comfortable knowing that your email address or phone number will NOT be shared or find junk mail. When you want more information or desire to make a purchase, you can be assured that I will be there to answer your questions. You can call or email, I am pleased to speak with you.
About Us
My inspiration for opening this shop stems from my love for handbags and fine accessories. I have a vast personal curated collection of handbags in the thousands and accessories from the 1940s (and before) to today from some of the top designer houses around the world that I am continuously adding to and from time to time, selling.

Where ever I travel, I enjoy seeing what's out there, the thrill of finding that hard-to-find item. With over twenty-five years of experience, I carefully research all of my items from the materials it's crafted to quantities produced. Complete provenance and history, if available is provided.

Many of my customers are multiple buyers who have been with me since the beginning because of the personal touch that I give to each and every item and transaction. My items are meticulously cleaned and sanitized, researched thoroughly, photographed with closeup detail, described exhaustively, and shipped with the utmost care.

"I will never offer for sale a handbag that I would not carry."

Experience the difference. When you purchase a handbag or accessory from me, you will see and feel the difference.

My service does not stop when the item is sent! I follow-up with my customers to provide advice on care and maintenance for their purchases. I also offer authentications and identifications as I have created a massive database. I truly care.

I also offer fine jewelry, fragrances, vintage clothing, shoes, and collectibles for men as well.

Sincerely,

Hetty

Here are just a few testimonials from my customers:
Dear Hetty:

Received this gorgeous Vintage Bonnie Cashin "Holy Grail" twist lock bag and it's in near flawless condition. A wonderful addition to my ever-growing vintage Coach collection.

Dear Hetty:

I got my fabulous bag today and along with it, a wonderful personal note from the seller. I absolutely love everything and appreciate the thoughtfulness & care in which my item was packaged and sent so quickly. Thank you so much. This is now my new favorite shop!!

Dear Hetty:

Gorgeous vintage handbag, lovely seller!!

Dear Hetty,

My black Coach bag has become my winter, spring and summer bag = it is
lightweight with compartments = practical design and soft
leather!!! = SUPER bag for me!!! Also affordable = wonderful. I appreciate your VERY thoughtful letter. I check your shop often = I WILL be back.

Dear Hetty,

Pleased with purchase. Smooth transaction. Well packed, complete with thoughtful note.

Dear Hetty,

Another beautiful purse from Hetty! Clean and well packaged! Highly recommended this seller!

Dear Hetty,

I received the bag today. It arrived so quickly. I love it and can't wait to use it. I can't believe it is vintage but looks brand new. Thank you!

Dear Hetty,

Amazing seller!! Such a pleasure to do business with she is a gem of a person!!!! Thank you again for the beautiful coach bag!!!

Dear Hetty,

Beautiful purse in pristine condition! I have purchased several purses from this seller and they are always exactly as described-no surprises!

Dear Hetty,

I love the bag!! Very beautiful and kept in great condition! :) Hetty was incredibly communicative, very friendly, answered all my questions. One of the best purchases I've made in a while. Hetty even left a personalized card in the box...thank you so much. Looking forward to making more shopping trips!

Dear Hetty,

Lovely to work with. Wonderful customer service and communication. Quick shipping. A very pleasant and easy transaction!

Dear Hetty,

Wonderful experience. My bag was well wrapped and came to me in excellent condition. And Hetty added a wonderful note along with it. I loved this!

Dear Hetty,

Such a neat little D&B cosmetic bag!! I love buying from Hetty; she's such a sweet and personable lady. I've haven't been a bit disappointed with anything I've ever purchased from her. I highly recommend her shop!!

Dear Hetty,

Beautiful! Exactly as described! Purchased several purses from this seller and I’ve never been disappointed!

Dear Hetty,

Thank you so much! I LOVE the vintage Roger Van S. bag! It looks brand new and is even more beautiful in person. Thank you for the wonderful customer service, correspondence, lovely note, and fast shipment. Amazing!

Dear Hetty,

This is a beautiful bag!! I absolutely love the color and in such wonderful condition; looks like new. Shipped quickly and arrived boxed very secure. I've purchased several items from Hetty and have been extremely happy with my purchases. Thank you!


Dear Hetty,

Sensational handbag! Perfect condition and carefully wrapped. Thanks for excellent service.

Dear Hetty,

A wonderful experience purchasing from Hetty! The purse arrived quickly and is in fantastic condition, looking new! She also provided advice on how to care for it. I really appreciate her communications and would recommend her shop! Thank you!

Dear Hetty

Beautiful! Arrived so fast. I was actually looking at three items that day. As I knew I would, I rue not buying the other. I hate being in that position where I love several items and find it difficult to choose. And now the sale is over. Alas. My choice is quite lovely, I chose w/my mind, but my heart still aches for the other. Too selfish. Thank you. It is perfect.

Dear Hetty

Impeccable bags! Shipments are always packaged with loving care.

Dear Hetty

The lovely 1995 Coach bag that I ordered from NengHetty is exquisite! It was better than described! It arrived quickly and great attention was paid to ensuring it was wrapped and ready for the trip to my home. Enclosed was a card with a lovely message thanking me for my purchase! I could not be more pleased! I highly recommend this seller!


Dear Hetty

This is my second purchase from Hetty. Her offerings are of high-quality vintage in beautiful condition. Just too many choices for me to pick from. Great packaging and quick ship, fair pricing and descriptions spot on too. A very pleasant gal to deal with. When I am ready for a handbag treat I head to Hetty.

Dear Hetty,

Impeccable bags! Shipments are always packaged with loving care.

Dear Hetty,

Bag exactly as described and in very good condition. Thank you!

A testimonial for jewelry.

Dear Hetty,

Beautiful Lord & Taylor malachite set in excellent condition. Very happy with this purchase!


Hetty,

I received the Coach bag and I love it! It's in wonderful condition; looks like new. I've loved all my purchase from you and you always ship quickly and very secure. Thank you!

"Dear Hetty:

I just wanted to let you know that I received the handbag
yesterday and it is very beautiful. It looks brand new like no
one has ever used the bag! I am very pleased with my purchase.
Thank you again and it was a pleasure doing business with you.

Sincerely yours,

Ms. B.


Other recent testimonials:

Purse was in excellent description just as described. Shipping was done just as requested and super fast!!! Would do business with again!!

Excellent service, authentic product, caring communications. Professional dealer.

Hetty is wonderful and I really appreciate her explanations on everything and thoughtful comments. A real friend!

Excellent! Wonderful communication with such caring and honesty. Best products too! Great shipment and extras!

I was really impressed with the honesty and integrity of the way the transaction and concern for satisfaction by this seller. Definitely recommend doing business with.

Great overall experience. This seller personifies the meaning of "customer service excellence." Describes her products in detail, honest, no misrepresentation. Genuine knowledge of her trade, excellent follow-up, very personable, very customer-focused.

Highly recommend this seller. This seller has it all - integrity, product knowledge, customer service, follow-up and business skills. Not afraid of questions and treats customers with respect. Would definitely buy from her again and plan to do so!

HONEST, FAIR AND EASY TO DO BUSINESS WITH. I HAVE BEEN COMPLETELY SATISFIED WITH EVERY PURCHASE. I LOVE THE WAY SHE TAKES CARE TO PACK THE BAGS SO CAREFULLY. TRULY A WONDERFUL SELLER.

I have done business with Hetty in the past and will recommend anyone who wants friendly communication, reasonable price, quality items and speedious shipment to use her. Thanks Hetty for your friendship.

"Hetty it's the best and i just love it,All your bags are the best! I love doing business with you, and will finish my Christmas shoppin in march with you. Have to start now so i can got it over with."

"I am back for the 5th time, and plan to come back often. I recommend doing business with Hetty to all. I am truly your friend and hope you have a nice day. You are a A++++++++++++"

"I wish there was a higher rating than two thumbs up for this seller. I am a return buyer and plan to keep doing business with this special seller! A+++++"

"Wonderful! Super product, great communication, and fast shipping. One of the best sellers I have dealt with! A++++"

"Couldn't have been better!!! What a super seller and an awesome person!! Buy again? You bet! Recommend to others? Without hesitation!!! Thank you so much, you're the best!"
Hetty Atmadja Thompson
For security reasons, I will provide my address during the sale.
My City
NC 27103
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