Our Service PledgeWe respond to all orders as soon as possible (usually within 24 hours). We guarantee the authenticity of all of our listed items. Careful packing and prompt mailing of quality merchandise is our pledge to you.
About UsWe have been in the antiques and collectibles business for over 30 years. Many loyal customers often comment about our quality and wonderful variety. Please feel free to e-mail us with any special requests. We have a very large inventory. Many of our items are not listed and we may have just what you are looking for
All INTERNATIONAL buyers must use Pay Pal to pay for any purchase. Refunds are accepted withing 14 days of purchase. All duties and import taxes are the responsibility of the buyer. All shipping charges regarding returns are the responsibility of the buyer unless otherwise agreed upon. A restocking fee of $5 will be assessed for any item purchased internationally under $50 purchase price and $10 over $50 purchase price.
Testimonials from happy customers:
January 2013: "I received the package. That was so fast! Thanks for the care
you took in packing it. The doll and the pin are AMAZING! GREAT doing business with you. Thanks!"
I got the bracelets today, and I love them. They're exactly what I was looking for, and exactly how you described and pictured them. Thanks so much!
The fabulous card arrived and I am amazed at how pristine and beautiful it is. I will keep watching for more of these beauties. Thank you.
Hi! Just a quick note to let you know that I rec'd the BEAUTIFUL sparkle plenty small wreath circle pin from you and could not be happier! It is even more stunning than the picture posted on the internet. I'm very very pleased with this purchase from you. Thank you for ensuring that it arrived safely to me with the very good packaging you did! Hope to do business with you again!
"My bracelet actually arrived Saturday but, I missed the mailman so, I had to wait 'till today. It was well worth the wait! What a beauty! I love the style and it fits perfect. I own many, many,
many bracelets and this one is in the top 10! Thanks so much for sharing and sending so quickly. I'm sure you will hear from me again!!"
"Thank you for your prompt shipment of the necklace. It is gorgeous!"
"I am delighted with my purchase and your service. i am trying to find a way to post my pleasure with these wonderful and adorable figures. Thank you for listing this keepsake."
"The compact arrived safely today. It is beautiful -- I'm really pleased! This was my first time shopping through Ruby Lane, but everything went so smoothly I will definitely keep it (and your shop) in mind. Happy holidays, and thanks again."
'I just received the lovely Monet earrings. They arrived safely and in record time. Thank you so much for such a smooth transaction. I hope to continue purchasing from your shop in the future."
"The Owl Shakers arrived today and they are just wonderful. They look like they are really high quality. The glaze is exceptional! This has been a real buying pleasure and I hope to have more opportunities to buy more of your excellent items."
"The marvelous rhinestone blue-eyed horse pin arrived today safe & securely packed & I was overcome by its beauty - I love it! - thank you so much"
"The ring far exceeded my expectations! It is beautiful. I bought it to give to my sister, but I do not know if I can part with it. If you ever have another, please email me. Thanks."