Red Green Rhinestone Holiday Christmas Tree Vintage Brooch

Our Service Pledge

Our promise to you:

1) All items have been carefully inspected and cleaned and you will receive every order in "ready-to-wear" condition...always!

2) Quality is guaranteed. You may always return any item for a full refund, per the Ruby Lane guarantee.

3) Descriptions of all items are detailed and comprehensive; we want you to have complete information before making your purchase.

4) Website payments are always made through a verified secure method, so you can rest assured that your personal information is confidential and protected when you make a purchase from Anna's Vintage Jewelry.

PRIVACY POLICY

We regard your privacy as an important aspect of our commitment to customer service.

We will not share or sell any information (name, address, purchasing habits, etc.) that we collect from you in the course of your transactions with us.

We only maintain account information as a means of record keeping as standard business practice. You may contact us at (312) 502-4574 any time to correct your contact or billing information or to request that we do not mail future product information to you.

We use secure transaction technology, privacy controls and restricted employee access to your records, in order to protect your personal data.

Return Policy

You may initiate a return of this item within 3 days of delivery.

More Details

Shipping, Handling, Insurance Policy

The shipping charge to all US addresses is a flat fee for the entire order. US shipping is normally via Priority Mail.

The shipping charge to addresses outside the US is determined at checkout. Shipping method and charge will be based on the value, weight and location.

If you are purchasing multiple items, we will adjust your Ruby Lane invoice to show the international shipping charge for your entire order.

All shipments are insured and a delivery confirmation is obtained for all US shipments.

Items will normally ship within three business days following receipt of your payment.

Sales taxes apply to orders shipped to US addresses.

INTERNATIONAL CUSTOMER INFORMATION:

Customs declaration forms will reflect the total value of your merchandise. As an international customer, you may incur customs duties and taxes imposed by your country's government. Please be aware that customs procedures in some locations may substantially delay delivery time for your package.

You have the right to inform us of the intent to return an item for up to 14 days after receipt of an item. A receipt, enclosed with your shipment will also serve as your return form, by simply printing RETURN in the total price area of the form. Contact me with your location for an estimate of shipping time and cost before placing a purchase order. All duties, import fees and taxes are the responsibility of the buyer. Items will not be shipped to any EU country if delivery confirmation is unavailable. A handling fee equal to the shipping costs to your location will be added to the price of the shipment, and is non-refundable. Any costs involved in returning the item are the responsibility of the buyer.

We reserve the right to decline or cancel any order where delivery confirmation is not available. In the case of damage, please keep all packing materials and contact us for any assistance you may need when filing a claim with the carrier.