Plate Porcelain ~ Reticulated Rim ~ Purple and Gold ~ Grapes ~ C. TIELSCH & Co. Germany - ca 1875 - 1930s

Our Service Pledge

I respond to all orders and inquires within 48 hours. Timber Hills Antiques strives to guarantee the authenticity of all our items. Please remember that all of our items are Antique or Vintage and may or may not have the usual minimal utensil marks or slight wear from normal use. Anything of significance is duly noted in our descriptions and photographed if possible. Timber Hills Antiques strives very hard to assure the high-quality of our products and to fully disclose any significant flaws. Rest assured that we stand behind our products and guarantee customer satisfaction. Condition of an item is and always will be subjective to ones personal criteria.

Email: timberhillsantiques@yahoo.com

Other Information

We believe very strongly in protecting your privacy and personal information when purchasing from us. There may be situations we want to verify the purchase you have made. It may be necessary to ask for confirmation of your purchase with a personal phone call from Timber Hills Antiques or an additional email from Ruby Lane. Should this occur please know it is for confirmation of information you have provided regarding the payment method selected. Thank you for understanding this safeguard when shopping with all virtual online merchants.

RED TAG SALES: SORRY, "make offer" will not be available on items during "RED TAG" sales. We reserve the right to cancel purchase orders for reasons mentioned above. Our LAYAWAY PLAN is available on all "RED TAG" sales with a combined purchase total of $100 or more.

Simple layaway plans are offered for up to 90 days. Please ask for details. 30-60-90 day plans are fun and easy ! Only 25% down (NON-REFUNDABLE) is required to get started.

NO RETURNS OUTSIDE OF RUBY LANE'S PUBLISHED RETURN POLICY WILL BE ALLOWED.

Please do not attempt to return an item due to shipping damage. Should damage occur in spite of our careful packaging, this must be handled through the shipping agent with an insurance claim. I will be happy to assist in this. Always be sure to retain all original packaging if a claim is to be made as the shipping agent will request to examine it.

Return Policy

You may initiate a return of this item within 14 days of delivery. More Details

Shipping, Handling, Insurance Policy

Sales tax and insurance at buyers expense is applied in the US.

Insurance and shipping at International buyers expense.

ALL INTERNATIONAL SHIPPING WILL BE QUOTED AT CHECKOUT. If we are shipping international and buying insurance is NOT available through USPS buyer assumes 100% of the risk involved. In most case if you want insurance for international shipments we will be able to offer you something.

NO RETURNS OUTSIDE OF RUBY LANE'S PUBLISHED RETURN POLICY WILL BE ALLOWED.

For the protection or our customers, all refunds will be issued in the same form of payment as was made.

In the event of a request from the customer to receive a refund in the form of a check or money order we will deduct the original fees charged by the credit card company when purchased.

Please do not attempt to return an item due to shipping damage. Should it occur in spite of my careful packaging, this must be handled through the shipping agent with an insurance claim. I will be happy to assist in this. Always be sure to retain all original packaging if a claim is to be made as the shipping agent will request to examine it.

INSURANCE:
INSURANCE IS REQUIRED ON ALL PURCHASES SHIPPED IN THE USA. INSURANCE MAY BE AVAILABLE ON INTERNATIONAL SHIPMENTS. IF YOU CHOOSE NOT TO PURCHASE INSURANCE AND YOUR ITEM IS DAMAGED DURING SHIPMENT,WE ARE NOT RESPONSIBLE TO REFUND ANY MONIES. IF THERE IS SHIPPING DAMAGE TO YOUR PURCHASE,YOU WILL RECEIVE A POTENTIAL REFUND FROM THE CARRIER WITH A PROPERLY FILE CLAIM. THE BUYER IS REQUIRED TO FILE ALL DAMAGE AND LOSS CLAIMS.

PLEASE....CONTACT ME IF YOU NEED ASSISTANCE. WHEN WE SHIP AN ITEM, IT IS PACKAGED EXTREMELY WELL FOR TRAVEL. WE DO NOT CHARGE A HANDLING FEE BASED ON THE AMOUNT OF PACKAGING REQUIRED TO SHIP YOUR ITEM.

Shipment: Your item will be mailed after verified clearance of your Personal or Business check (please allow 15 banking days) and after actual funding of PayPal "E-Check" (please allow 5 banking days).

Purchase more than one item at one time and I will ship them together (if possible) to save you money on shipping.

Orders will be shipped out within 3 business days if payment made by Paypal. The mailing date will vary for other methods of payment.