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About Virtu Doll

Our Service Pledge

I respond promptly to all orders and queries. Purchases are carefully packed and shipped quickly. I guarantee my items and work hard to please my customers.

About Us

Virtu Dolls offers a diverse selection of antique and vintage jewelry, antique dolls, and collectibles that meet my criteria for uniqueness. I have studied Victorian and Georgian period antiques in the fields of jewelry, dolls, and art. I have an increasing interest in Folk Art, products from the Arts & Crafts era, Egyptian Revival periods, and the Machine Age - Deco through Mid Century Modern. My eye is eclectic. Anything that I find amusing or eye catching is fair game.

On a personal note, I have a varied collection of antique dolls, jewelry, and art. I am fascinated by the history they represent. I enjoy research and sharing my findings with others.

I have over 25 years of online sales experience. I am meticulous in my descriptions, detailing any past history and any flaws that I am aware of on all items. I take great care to provide good clear photos. Customer service is a high priority for me. All items are carefully packed for safe passage and shipped promptly after payment is received.

RETURNS - Return for refund if not satisfied, per Ruby Lane policy.

SHIPPING - I require insurance and tracking on all orders paid through Paypal because Paypal holds sellers liable for safe delivery of goods. I will only waive the insurance requirement on orders paid by cash or check, at buyer's risk and request. International orders are only shipped by USPS Express Mail to meet Paypal's requirement for both tracking and insurance. Yes, I am aware that there are cheaper shipping options - I don't use them. International orders are honestly described on Customs forms and valued at the sales cost. I will not ship to International parcel forwarding service addresses.

LAYAWAYS - I am no longer offering layaways on Ruby Lane due to Ruby Lane changes in layaway policies. Please note, no layaways, BEFORE placing a purchase order.
Kathy Turner
Address available at time of purchase
VA
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