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About SS Moore Antiques
Our Service PledgeWe pledge outstanding customer service and fast response to all orders and questions; always within 24 hours. In addition, we guarantee the authenticity of each of our items! We carefully research and photograph every item and guarantee each one to be "as described or better". All items are carefully protected in a smoke and odor free environment and packed safely and securely for shipping.
About UsSet sail with SS Moore Antiques on a trip through the past! We have a great selection of unique and affordable items and shipping is free on all items shipping to USA addresses, no matter how many you buy!
SS Moore Antiques has been sourcing antiques and collectibles for over 30 years. Located in Central Pennsylvania, we have access to some great finds, which we will bring to our Ruby Lane shop for you.
We accept credit cards, PayPal, personal checks or money orders for payment. If you would like to pay by credit card without going through PayPal, we process those through Square and will send an invoice to your email address with payment instructions for you to make payment via Square online. If paying by personal check or money order, we will send you the total through Ruby Lane along with the name and address to make and mail payment to.
If paying by PayPal, it can be done immediately when you are in the process of checking out, because all of our listings are set up for that.
Items usually ship within 1 business day after payment is received and sometimes the same day, depending upon when the order is received and when payment is made. Shipping is free on all items shipping to USA addresses, no matter how many you buy.
All items ship with tracking and insurance through the US Postal Service. When you pay through PayPal, that information is accessible from your own PayPal account for the transaction, or from the emails that PayPal sends when we ship the item, since we use their shipping services. We also add the tracking number to the purchase order page. If you did not pay by PayPal, your tracking number will still be added to the purchase order page.
We have shipped thousands of items safely over the years and tend to overpack to get your item to you safely. We use First Class Parcel shipping for small items, postcards, ephemera, etc., but prefer to use Priority Mail for almost everything else, including some fragile antique books, as it is not only a quick method of shipping, but it is also safe. Items such as postcards, trade cards, ephemera, greeting cards, paper, etc., are securely packed in rigid mailers so they won’t get bent during shipping.
We hope this helps explain things for our valued customers, but are always happy to answer questions, so please feel free to reach out to us.