About SS Moore Antiques
Our Service Pledge
We pledge outstanding customer service and fast response to all orders and questions; always within 24 hours. In addition, we guarantee the authenticity of each of our items! We carefully research and photograph every item and guarantee each one to be "as described or better". All items are carefully protected in a smoke and odor free environment and packed safely and securely for shipping.About Us
Set sail with SS Moore Antiques on a trip through the past! We have a great selection of unique and affordable items and shipping is free on all items shipping to USA addresses, no matter how many you buy!SS Moore Antiques has been sourcing antiques and collectibles for over 30 years. Located in Central Pennsylvania, we have access to some great finds, which we will bring to our Ruby Lane shop for you.
We accept credit cards, PayPal, and personal checks for payment. If you would like to pay by credit card without going through PayPal, we process those through Square and will send an invoice to your email address with payment instructions for you to make payment via Square online. If paying by personal check, we will send you the total through Ruby Lane along with the name and address to make and mail payment to.
If paying by PayPal, it can be done immediately when you are in the process of checking out, because all of our listings are set up for that.
Items are shipped Monday through Friday, within 1-2 business days after payment is received. Shipping is free on all items shipping to USA addresses, no matter how many you buy.
All items ship with tracking and insurance. When you pay through PayPal, tracking information is accessible from your own PayPal account, and it is in the emails that PayPal and Ruby Lane send when we ship your item. We also add the tracking number to the purchase order page, no matter what method of payment was used.
We have shipped thousands of items safely over the years and tend to overpack to get your item to you safely. We use First Class Parcel shipping for small items, postcards, ephemera, etc., and Priority Mail for larger items. Items such as postcards, trade cards, ephemera, greeting cards, paper, etc., are securely packed in rigid mailers so they won’t get bent during shipping.
We hope this helps explain things for our valued customers, but are always happy to answer questions, so please feel free to reach out to us.