"Treasures for Your Home"
About Snell's Antiques
Our Service PledgeAll orders are shipped by the next two business day. Authenticity of our items is guaranteed. In the unfortunate event that an error has been made in the item's description which inaccurately describes its age, maker, and/or condition and you wish to return the item due to this error, your original purchase price, as well as the actual shipping costs for the item to be both shipped to you and returned to me will be refunded.
Returns are accepted for any reason on any items purchased. Upon receipt of the returned item in the same condition in which it was originally sent to the buyer, the buyer's purchase price will be refunded (excluding shipping); however, the buyer must pay for the return shipping. Buyer must contact me within one week of receipt and I must receive the returned item within two weeks from the date the buyer received the item. Returns must be shipped with point-by-point tracking and insurance for the full purchase price of the item.
Should you wish to purchase more than one item from our shop, we will combine your purchases into one shipment to reduce your shipping cost.
Please do not attempt to return an item due to shipping damage. Should it occur in spite of my careful packaging, this must be handled through the shipping agent with an insurance claim. I will be happy to assist in this. Always be sure to retain all original packaging if a claim is to be made as the shipping agent will request to examine it.
Purchase more than one item at one time and I will ship them together (if possible) to save you money on shipping.
All items are expertly packed and insured. Our shipments are packed to give the buyer absolutely NO worries about carrier theft or pilferage. Our return address gives the shop-owners name rather than the business name, and no insurance stamps or stickers give any clues as to the valuable contents. Buyer pays shipping, handling and insurance. We ship items daily (Monday-Friday) via USPS. We will schedule UPS, or FEDEX on request and ship once weekly via these carriers. Depending on the size, value, and fragility of your item, there may be a delay to allow adequate time for safely packing your items; we will always disclose delays if any. We are always happy to email an estimate of time and cost, if you will provide your zip code to us.
Shipment: Your item will be mailed after verified clearance of your Personal or Business check (please allow 15 banking days) and after actual funding of PayPal "E-Check" (please allow 5 banking days).
If you pay with money orders or credit cards, your item will be mailed on the next mailing day following receipt of funds in our accounts. PayPal and all credit card purchases will be shipped to verified/confirmed credit card billing addresses ONLY; please ensure that you give the correct shipping address on your Ruby Lane purchase order.