All emails will be responded to within 24 hours. The condition and authenticity of the items in my store are guaranteed to be exactly as described on the listings. All dolls are fully examined and described in detail. All dolls are dressed in antique or original clothing and are in very good, to excellent condition or as described. In selecting the dolls I look for quality and character of facial expression. Any flaws or imperfections are fully and accurately noted.
Sara Bernstein's Dolls offers a fine selection of early dolls with personality and character. Customer satisfaction is a major priority. I accept Paypal only if the address is a Paypal VERIFIED USA Address. I ship priority insured with a signature required on all paypal orders no exceptions. Money orders items shipped next business day, personal checks need 10 business days to clear. INTERNATIONAL ORDERS we will not lower the value on customs forms also you must give us instructions for the customs form about the word Antique I do not know the laws in every country on Antiques so please let us know. As for international payments can use bank wire transfers, Western Union is online for money transfers, money gram or an international bank check in US dollars I can take paypal from outside of the United States if shipped to a verified address and shipped by USPS GLOBAL EXPRESS since a signature is required and we cannot get a signature another way. Refunds item must be returned within 3 days for a refund shipping is not refundable. Layaway personal checks , money orders only. No refunds on layaway. Please contact me before purchase for length of layaway. Sale items cannot be put on layaway.