About Rosalie's Steiff & More

Our Service Pledge
I respond to all e-mails within 24 hours, and it will generally be no more than 2 business days from the time I receive your electronic payment until your item is on the way to you. If you pay by check, shipping will generally follow in no more than 3 business days. I guarantee the authenticity of all my items.
About Us
I hope you will see from my descriptions and my published article on Steiff fraud (see the link to the right in my "Favorite Links") that I am knowledgeable and passionate about the items I sell. I derive almost as much pleasure in describing my treasures as I do from admiring them in my own vitrines. I sell the things I love and collect because I know the most about them. I own about 600 Steiff animals (an estimate since my collection continues to grow and I have not counted them for many years) and about 300 silver overlay items—mostly perfumes, but lots of other interesting and beautiful glass and porcelain containers adorned with silver. In fact, selling vs. keeping has been a big problem for me in the two decades I have been a dealer. I exercise the same diligence and quality standards in choosing items for myself as I do for resale; more than a few times, I have kept an item for myself instead of offering it for sale to other collectors as I originally intended!

My hope is that the items you see in my shop will be presented so positively that you will become a true collector, even if up to the point you saw one, you were just a looker or a casual purchaser. The items I sell are truly my passion, and I want to create that enthusiasm in others.

To be honest, I don't really question your offers or selection anymore. Sometimes I don't look at all the pictures. Your items are always so nice and so clean. With rare exception, there is zero comparison between what I acquire from you and what I acquire from other people."

"I received my cat puppet and just love her! I am very pleased with the quality and the quick service! Thank you very much! I will keep you in mind when I want another!"

"I enjoy buying Steiff animals from you because you are very honest and very knowledgeable. I enjoy reading your descriptions. I just wanted to let you know that all your effort to list things accurately and take great pictures are very much appreciated =)."

"Thank you so much for thinking of me when you got the puppet. I adore her and couldn't possibly be more delighted. Thank you for being so patient with me; you are a joy to work with."

"...Love all of your babies and your photos are some of the best on Ruby Lane... ."

"Your Ruby Lane pictures are the BEST!!! Each day I search for new Steiff, Schuco or Schoenhut. I also check-out a half dozen seller stores for any new listings. Without a doubt your pictures are 1000 times better than any other dealer I've seen. Detailed, clear, numerous and always adorable."

"Peggy arrived today and I really love her! I'm always confident your critters will be super, and she is no exception.
Thanks so much, and I'll be back soon!"
Rosalie Isaacs
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