Shop Profile (robinsnestmidwest)
At Ruby Lane, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Lane shop, so you know you can shop with confidence.
Robins Nest Midwest Profile
Ruby Lane Shop Rating:
Items Added in Last 7 days:
Total Number of Items
Vintage Collectibles: 453
Vintage Fashion: 20
Porcelain & Pottery: 12
Fine Art: 2
The Ruby Lane Advantage - Quality Assurance
Every Ruby Lane shop is pre-screened by our in-house team of seasoned art and antiques professionals, and must meet specific quality and professionalism standards before opening for business. This means more security for you. All open shops are required to follow an ongoing, standard set of quality guidelines to help ensure that all items you see for sale are genuine, and accurately represented.
Ruby Lane Shops are some of the most respected e-commerce shops on the Internet, and we've designed a rating system so you can buy with confidence from any Ruby Lane shop.
To help insure buyers' confidence, we've developed a rating system based on completed sales as follows:
- Shops must be in good standing with Ruby Lane at all times. Ruby Lane prides itself on the high standards and ethical conduct of all Ruby Lane shops.
- Negative feedback is not tolerated. Any Ruby Lane customer complaints regarding a shop owner or transaction must be resolved in a timely manner.
- If a customer has a valid complaint against a Ruby Lane shop that they cannot resolve, we close the shop until the complaint is resolved. A second complaint is sufficient grounds for removing the shop from Ruby Lane permanently.
Platinum : 1000 or more sales
Silver : 25 or more sales
All of our shops, whether rated or not, must adhere to the same strict quality guidelines in order to remain open on our site. All new shops are unrated.
New or Unrated : Fewer than 5 sales
Our Service Pledge
This shop is Non-Exclusive on Ruby Lane
I GUARANTEE all items to be as described - having been vetted by not only me, but usually by a second and third party. In purchasing an item from my store, I want the buyer to be completely satisfied with all aspects of the transaction. If a Buyer is unhappy with any item from my shop, just send it back for a refund - but please honor my terms of returning the item within 3 days of receipt. If an item is returned more than 14 days from time of receipt, with no explanation or prior correspondence, I reserve the right to decline or charge a 15% restocking fee.
I understand that purchasing an item over the Internet is still a relatively new experience for most people and not "holding it in your hand" is of the greatest concern. Needless to say, I have an extremely critical eye in finding the item in the first place. I don't like "surprises" nor do I want my customer to find them. My reputation matters so I want you to be 100% satisfied with your new purchase.
Shipping is done as quickly as possible but please allow at least 2-3 days for processing your purchase. Sometimes an emergency will crop up that I must contend with - family or even the weather. In advance, I apologize for any delay - It is not intentional, I assure you.
What does this mean to you?
It means that this shop also sells the same, or similar items on other Internet sites, as well.