About Robbia Antiques
Our Service Pledge
We respond to all orders & E-mails within 48 hours. We guarntee 100% accuracy in our listings. Our goal is to keep all our customers 100% satisfied. To that end, we will work with you in any way possible to make your experience a good one.
I have been in the Antique Business for over 20 years and am also a collector having grown up in a home that collected antiques. I have a wide interest in most kinds of antiques and deal in all types of antiques and collectibles. After being in the business over 20 years, I understand that customer satisfaction is the most important element in making a business grow. It is my sincere goal to keep all my customers happy regardless of the value of the item as I know that repeat customers keep my business growing. If you ever have any kind of problem with any purchase that you make from my shop, please extend me the courtesy of E-mailing me so that I may correct the problem. Also, all my merchandise comes with a 7 day money back guarntee, if for any reason you are not satisfied with your purchase. Please keep in mind, that unless the problem was on my end, buyer is responsible for shipping to and from as well as a 20% re shelving fee. It is my sincere goal to keep everyone happy, however this policy is being implemented to prevent "buyer's remorse". For your convenience, I accept Paypal, checks & money orders. International buyers will have to use Paypal only. I will work with you in any way possible to facilitate a wonderful experience when shopping with me. Will combine shipping for multiple purchases. I encourage any feedback that you are willing to give to improve my business or customer satisfaction ALL PAYMENT MUST BE IN WITHIN 48HR OF end of sale. Sincerely, Robbiaantiques.