|Ruby Lane Shop Rating:||Platinum|
|Member Since:||September 1999|
|Ruby Lane Exclusive:||No|
|Items Added in Last 7 days:||5|
|Total Number of Items:||
Porcelain & Pottery: 593
Fine Art: 127
Furniture & Lighting: 78
Vintage Collectibles: 16
Ruby Lane Shops are some of the most respected e-commerce shops on the Internet, and we've designed a rating system so you can buy with confidence from any Ruby Lane shop.
To help insure buyers' confidence, we've developed a rating system based on completed sales as follows:
Our Service Pledge
We treat our clients as family, evidenced by the fact that for over 50 years, we have had many repeat customers. Our reputation is most important and customer satisfaction is our goal. We stand behind every item we sell and never buy anything that we would not be proud to own.
Please understand that every item we offer will be in the best original and or restored condition possible because of our exhaustive attention to detail. We examine each and every piece we buy and sell in order to present it in its best original condition. Unlike purchasing at random auctions or sales, you can be assured at Pia's that you are getting the best piece, in the best possible condition, for your investment. We spend a huge amount of time and expense to insure this. We use top notch professional restorers that we trust and have worked with for years because Antiques rarely come to us perfect. This is a service that you can not hope to get buying from other places who don't care what happens to a piece after it is sold. We pride ourselves on this and hope our clients realize the love, effort, and expense we put into this endeavor.
We consider a purchase order your pledge to purchase. If you do not intend to follow through, DO NOT execute a purchase order. If you cannot follow through with your purchase order, extend the courtesy of letting us know in a timely manner. WE WILL HONOR ORDERS FOR 3 BUSINESS DAYS ONLY. If we cannot establish contact with you in that three day time period, we will assume you are no longer interested in the purchase and return the merchandise to inventory.
***Repeat purchase orders without completion will result in being blocked from our store.
We urge you to ask questions about a potential purchase and about shipping costs before you put in an order if not quoted in the description. Since we ship most items either out of state or out of country, shipping costs will apply. As a courtesy on larger items that we sell, we will be happy to estimate and even obtain shipping quotes for you, however, if you are just curious, we will be happy to supply you with a list of shippers.
***Shipping: We often ship delicate, expensive, and very breakable items. If the items are small, we like to pack them ourselves because we will take the extra care to pack them safely. Because of this, there might be a delay in shipping your item of up to one week in order to obtain the correct shipping materials. Our policy is "better safe than sorry." We ask that you be patient, but if you want expedited service, please tell us on the front end and we'll try to comply.
Many clients have requested that we hold an item. We will place a courtesy hold on an item for 3 days only.
This shop is Non-Exclusive on Ruby Lane
What does this mean to you?
It means that this shop also sells the same, or similar items on other Internet sites, as well. Be sure to visit our other shop on Ruby Lane, The Design Corner