About Pia's Antique Gallery
Our Service PledgeWe treat our clients as family, evidenced by the fact that for over 50 years, we have had many repeat customers. Our reputation is most important and customer satisfaction is our goal. We stand behind every item we sell and never buy anything that we would not be proud to own.
Please understand that every item we offer will be in the best original and or restored condition possible because of our exhaustive attention to detail. We examine each and every piece we buy and sell in order to present it in its best original condition. Unlike purchasing at random auctions or sales, you can be assured at Pia's that you are getting the best piece, in the best possible condition, for your investment. We spend a huge amount of time and expense to insure this. We use top notch professional restorers that we trust and have worked with for years because Antiques rarely come to us perfect. This is a service that you can not hope to get buying from other places who don't care what happens to a piece after it is sold. We pride ourselves on this and hope our clients realize the love, effort, and expense we put into this endeavor.
We consider a purchase order your pledge to purchase. If you do not intend to follow through, DO NOT execute a purchase order. If you cannot follow through with your purchase order, extend the courtesy of letting us know in a timely manner. WE WILL HONOR ORDERS FOR 3 BUSINESS DAYS ONLY. If we cannot establish contact with you in that three day time period, we will assume you are no longer interested in the purchase and return the merchandise to inventory.
***Repeat purchase orders without completion will result in being blocked from our store.
We urge you to ask questions about a potential purchase and about shipping costs before you put in an order if not quoted in the description. Since we ship most items either out of state or out of country, shipping costs will apply. As a courtesy on larger items that we sell, we will be happy to estimate and even obtain shipping quotes for you, however, if you are just curious, we will be happy to supply you with a list of shippers.
***Shipping: We often ship delicate, expensive, and very breakable items. If the items are small, we like to pack them ourselves because we will take the extra care to pack them safely. Because of this, there might be a delay in shipping your item of up to one week in order to obtain the correct shipping materials. Our policy is "better safe than sorry." We ask that you be patient, but if you want expedited service, please tell us on the front end and we'll try to comply.
Many clients have requested that we hold an item. We will place a courtesy hold on an item for 3 days only.
About UsPia’s Antique Gallery is a family owned business that has existed since 1963, first located at 1800-1802 8th Ave. S., Nashville, TN. Two years ago, we decided to re-configure our business and no longer have a large open store. We built a new building overlooking the John Tune Airport and the beautiful hills of the Cumberland River Peninsula. The company is now solely run by Pia Stratton, the daughter of the founder Duina Zacchini, to whom she passed along all her knowledge and love of antiques.
Duina Zacchini grew up in Paris, France and came to the U.S. with her family in the 1930’s. After a very successful and vigorous career in show business, she decided to settle in Nashville, but sawdust and wanderlust still ran in her veins. This energetic go-getter got married, had a family, and started the antique shop after her children were in school. Through hard work and determination she expanded her business to include 10,000 square feet of retail space, something many women didn't do 60 years ago. She hand-picked all of the merchandise herself, many times traveling thousands of miles on her own to find those special pieces.
Pia often accompanied her mom on these searches, sometimes reluctantly, but inevitably in her late teenage years she got “hooked.” She has been blissfully “hooked” ever since. When she took over the business 20 years ago selling on the Internet became her priority. Her beliefs are the same; she still hand-picks every item. No container loads, no random shipments, every item meets her strict approval for quality. She is passionate about her customers and what she offers for sale. Here at Pia's Antique Gallery we want you back and we want you to love your purchases as much as we did. What it’s really all about for us is that we get to own these very special objects for a little while, admire their beauty and history, and then pass them on for someone else to enjoy. What better way to quench the constant thirst for beautiful pieces and to explore the ever-expanding breadth of knowledge and history that they represent?
So - welcome to our shop, whether you visit on-line or walk in our door. We love browsers because we know that you might get “hooked" one day too! We are willing to pass on what we know, so please, don't hesitate to ask questions. On the other hand, if you have something to teach us, we're always willing to learn. We learn something new everyday and we are never too proud to say "we don't know!"
Please enjoy our wonderful pictures, the handiwork of my extraordinary technician and manager, Johnny.
Our new building is located at 108 Centennial Circle, Nashville, TN, 37209. Our showroom and warehouse will be open Monday through Friday from 11:30 am to 5:00 pm. We advise calling to let us know you are visiting at 615-251-4721 or 615-256-3890.
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Please call: 615-251-4721 or 615-256-3890