About Lady Lovelie's CurioStep into our jewelry box!
We are a small family run jewelry parlor purveying the finest quality Georgian, Victorian, Edwardian and estate pieces available to the public. Headed by Elisa Renee, a GIA certified jewelry lover, model, and collector, we look for pieces with the best of both worlds; true investment value and historical import, as well as the beauty and wearability for the modern age. With a focus on luxury and an eye for artistry, we are committed to bringing the most beautiful, exceptional items to our clients, and providing them with the highest quality of service and customer care. Famous for our flexible layaway options and payment plans, Lady Lovelie's Curio will always put our customer's needs first, so you can own the museum quality jewels you always wanted, even on a modest budget. We specialize in wedding consultations, engagement rings, anniversary gifts, a strong social media presence, and unmatched presentation. We strive to be your one stop shop for the jewels of yesteryear you are dreaming of.
~Elisa and Company
~Service Guarantee~ We promise that you will be happy with your new treasure, and we will do everything in our power to ensure that you have a positive experience purchasing from us. The item that you buy from us is guaranteed to be in as described condition, packed to ensure that you get the item in the condition that it was in when we took the photographs, and lovingly taken care of until it reaches you. We have taken the time to painstakingly ensure that every detail of your new jewel is stellar, to research its history, to find out where it came from, and provide as much information as we can about this beautiful piece of history. We know that you are investing money in your purchase, and the only investments that hold up over time are ones that are unique, exquisite, and unforgettable. We are promising that every one of the pieces we sell meets those expectations. But there are so many beautiful jewels available online today; why buy from us? We also promise you a positive experience, a layaway that allows you to get the item you want, and a 3 day money-back guarantee. If you don't absolutely love what you have purchased from us, we will take it back and give you a full refund, no questions asked. Because we are that confident in the quality of our hand selected, carefully curated pieces. Feel free to get in contact with our office for further details about anything- and we will respond to every question to the greatest of our abilities, and without hesitation. Thank you so much for visiting with us, we hope to hear from you soon!~
The Curio accepts PayPal, Mastercard/Visa, bank wire, and some other electronic vehicles for payments. Upon my discretion, we may consider a money order or cashiers check. However, please be advised that it may take between 3 to 4 weeks before such payments properly clear our banking institution.
Curio pieces may be reserved with a 20% non-refundable deposit. This deposit allows me to hold your special piece, so that no other interested party may purchase it outright, and provides an opportunity for the two of us to discuss payment arrangements. Regretfully, I cannot reserve pieces without this deposit to avoid any inconvenience to other interested parties.
✦ LAYAWAY / PAYMENT PLANS ✦
The Curio happily accepts layaways and payment arrangements! We firmly believe that everyone deserves the opportunity to own such treasured pieces once lovingly created and passed down through the ages. Upon receipt of your deposit, we will work out a flexible payment schedule. A written confirmation of your projected payment schedule will always be the best way to assure that we are both on the same page.
Please be mindful, however, of your layaway plan, as the Curio relies on the prompt satisfaction of these balances. Of course, we are always happy to be lenient and supportive of our buyers in cases of emergency and/or inability to meet specific financial agreements. But do note, it is upon my discretion to suspend an open layaway account due to unsatisfied past due balances on a previously agreed upon schedule. Upon any such suspension, pending layaway pieces may be released for purchase by other parties.
Canceled layaways result in shop credit, minus a 7-15% restocking fee based on the total purchase price of item, and amount of time in which payments were remiss. Switching your layaway from one item to another is not permissible. Yet, we are happy to allow our clients to enjoy the benefits of multiple layaways. Up to three items may be placed on layaway at once, again at our discretion.
✦ RETURNS ✦
The Curio welcomes the return of most pieces that do not meet your satisfaction. Regretfully, there are certain instances where we cannot accept a return. Custom or bespoke pieces, pieces resized or modified per your specific instructions, and Vault or Bust final sale items may not be returned. All eligible pieces returned may be subject to a 7-15% restocking fee. It is the responsibility of the purchaser to return the piece in the condition which it was received, using a properly secure and insured shipment method. Returns must be announced within three days of receipt, and the return completed within seven business days.
Returned layaways are only eligible for shop credit, unless in the case of gross misrepresentation, at which point The Curio will endeavor to satisfy the buyer.
✦ THE VELVET BOX SOCIETY ✦
The Curio recently launched (September 2017) a client appreciation program which rewards valued clients for supporting our business with certain milestones. We welcome a discussion on these milestones with you and look forward to assisting you in curating an extraordinary collection of historical jewels!