Whimsical to Luxurious - Special Gifts for Special People
Our Service PledgeCustomer satisfaction is extremely important to us. We typically respond to all orders or questions within 24 hours.
We want your experience at Incantesimo to be enchanting from the moment you enter Incantesimo until the time you place your new treasure in that special place you've reserved it.
You can shop with the assurance that we guarantee that our items are accurately portrayed. If we do err upon occasion, please understand that we do our utmost to research each item and honestly present each item with the information and knowledge available and we welcome any questions you may have. The description of the item will accurately describe the item and all available information will be included. The pictures of the item should very much be perceived as part of the description.
Please remember that all of our items were cherished by a previous owner and may have wear or imperfections, which should be expected and considered normal for any vintage or antique item.
About UsIncantesimo offers an eclectic blend of handpicked vintage or antique items that appeals to myriad individual tastes and budgets. Your pleasure is our pleasure---Please take your time and enjoy your experience viewing the unique treasures that Incantesimo offers. Please scroll down for testimonials when reviews are not given, but comments have been received.
We want your experience at Incantesimo to be great from the moment you enter Incantesimo until the time you place your new treasure. Customer satisfaction is our top goal and our excellent customer service is one way of ensuring that.
You can shop with the assurance that we make every effort through research and our own experience that our items are accurately portrayed. If we do err upon occasion, please understand that we do our utmost to research each item and honestly present each item with the information and knowledge available and we welcome any questions you may have. The description of the item will accurately describe the item and all available information will be included. The pictures of the item should very much be perceived as part of the description.
All of our items are purchased from estate sells or antique/vintage venues. We handpick items that range from quirky unusual to very fine for the varied tastes of our clientele.
Please scroll down to see testimonials from our pleased clientele. We also appreciate your time in adding a positive review for your purchase - and you can bookmark our shop page to easily see new items.
We do consider "reasonable" offers on our items. If you are interested please send an email to us. If your offer is accepted the item must have a completed purchase within 24 hours. If we extend a counter offer, that offer is valid for 72 hours (3 days).
We accept payments via PayPal, and the PayPal credit button, as well as credit cards via Paypal. We can also send an invoice via PayPal if you require one.
Please do not hesitate to ask any questions you may have on any item in our shop.
To our international customers --- prized clientele who have shopped at Incantesimo many times, as well as new clients -- we are aware of the various situations that relate to shipping and insurance. Please contact us and we will do everything possible to ship an item to you at the most cost effective and secure method of shipping and insurance. shipping.
Do to loss of items, missing items and damage we are cautious about shipping to certain countries --- However, if you would like to purchase and item we will be pleased to work with you see if we can ship to your country if a safe and confirmed delivery can be ensured. Thank you for understanding, and please feel free to contact us about shipping to your country. Please realize that each country has a set of restrictions and rules pertaining to jewelry, the way it must be shipped and insured. If shipping and insurance are to be determined please be assured that we will work with you to provide the lowest yet safest shipping and insurance options prior to payment. If you are interested in an item please feel free to send an email with any questions or to calculate shipping and insurance fees.
If an international order is shipped and your country's customs requirements and requests your contact for delivery please cooperate with them. If you decline to cooperate and the item(s) is not delivered due to your failure to contact them, the cost of the item(s), shipping and insurance is your responsibility and will not be refunded. All taxes and/or custom fees set by your country are also your responsibility - thank you.
Proud Member of The Jewelry Ring
Proud Member of GVS (Got Vintage Shops)
Each description will be as inclusive as possible, including any flaws.
We reserve the right to increase or decrease prices on the items in Incantesimo. Sale prices are usually for a short period of time and may be taken off of sale at any time. There may be price increases, or items may have a price reduction. All prices are subject to change.
Please email Incantesimo with any questions you may have prior to purchase.
We wish you a pleasurable experience and thank you for visiting!
(Gild enamel compote pair) arrived safely earlier this afternoon. You did a wonderful job of packing them so securely. They are gorgeous and they look fantastic on my dining room table! Thanks so much for the excellent customer service as well! T.B. - Canada
....Thank you for checking up and for your thoughts the other day.... I have been busy madly trying to organise a camping trip. (The Moser bowls) are absolutely glorious and even better in real life. Thank you so much for making it such an easy transaction. I am sure this won't be the last purchase from you. T.A. - Australia
.....The elegant and beautiful Swiss enamel opera glass are stunning and exceeded all expectations!! The "presentation" package was adorable. Thank you so much. Hope to do business again soon. - N.M.
More than pleased, I was stunned at the quality of this ring. I was prepared to be disappointed because sometimes what is advertised is not quite what is received. In this case, the ring far exceeded my expectations. Thank you. - G.K.
I received the Incantesimo package of jewelry on Monday. I am so very pleased. The figural fish brooch from Spain is certainly unique and looks very appealing on my jacket lapel. The cinnabar bangle is marvelous and matches a lovely black and red cinnabar bead necklace I bought earlier this summer. Thanks so much for your care and excellent service. I will visit your shop again.
Best wishes / SANDRA S.
Hi Deborah :)
Necklace has arrived, and it's lovely!! Earrings are fabulous
too!! Thanks so much for your communication throughout the
process and for shipping so quickly. It arrived a few days ago,
but we were out of town, so I couldn't let you know. Thanks again
for such a pleasant transaction. Ruby Lane doesn't have a
feedback option does it? I would love to rave about you, but I
don't think I get that option.
I just wanted to thank you ... and to tell you I received the pins today. Wow. The pictures do not do them justice. They are much more detailed in person. They are just lovely. Thanks again. I know I will be visiting your shop again.
Thanks so much!!
Dear Deborah, your lovely enameled bird brooch landed safely in its new home today, and it is beautiful. Thank you ever so much for saving it for me! It is such a nice addition to my small collection. I couldn't wait for my birds, butterflies, and blossoms, so I just added it to my heart configuration. I will be sure to drop in whenever I am on Ruby Lane. One of the best things about this obsession is meeting such nice people like you.
It has been a pleasure....thanks again and all the best.....from Sally
Dear Deborah, The earrings are terrific and oh so festive!
Thank you for packing so carefully.....Until next time... Regards, Angela
The necklace arrived today, and as the kids would say "OMG! It's gorgeous". I love it. It certainly exceeded my expectations and I will most certainly enjoy it. Best wishes, Maureen