Our Service PledgeWe respond to all orders within 24 hours. Although items are as is when listed, every effort is made to point out aspects which might be a concern, and provide only items in the categories of mint, excellent, very good and good. Items with more serious issues are not offered.
All items are kept in a smoke and pet free environment, and where known if previously in an environment with pets, it is mentioned. When purchasing at estate sales it is sometimes hard to determine the smoke and pet factors, but since I do not want those things here, I simply do not buy them, especially smokers homes. Hats are not put into a washer and made presentable, so it is not a good investment for you or I to take those risks.
About UsNEW AND NOT FUN: This online shop will close at the end of January. Some items may be listed on Etsy in shop of same name, other will not. Price reductions are in process, tho not all items will be reduced. IF you see something not reduced please feel free to ask when that may take place, IF it is an item to be reduced.
Wondering about Bes-Ben hats? You may realize a couple previously listed are no longer available. NO, they have not been sold, but have been removed to be among a group, which will be in a museum exhibit in early 2018. If you are hoping to have either the BES-BEN SILK MATADOR PRINT TURBAN HAT FROM CHICAGO, BES-BEN DEEP ROSE MOONSTONE HAT WITH NAVY VEIL FROM 1950S, or the BES-BEN BLACK FELT WITH GOLD BIRD, please write to me and we can discuss how and when a reserve could be placed for these after the exhibit.
Collecting Chicago's millinery past has taken this collector down many paths of rummage sales, and estate sales. On a couple of occasions the hats have numbered more than dozens obtained from other collections.
It was an honor to have known one of the two leading Chicago milliners, Raymond Hudd, and to research hats of the leading millinery shop, Bes-Ben, primarily at the Chicago History Museum Research Center. Many of their hats have had pride of place in this collection.
Having sold online for several years, the customer reviews have been stellar. Much attention is placed on customer communication, satisfaction, and that great concern for buyers, shipping. Only once, years ago. did a hat go to California, and disappear into a post office. It was never to be found again, so it is not a totally perfect record.