Unique and Lovely Estate Jewelry
About V. L. Murphy Vintage & Estate
Our Service PledgeI try to respond to all orders or questions within 24 hours. All items are accurately represented to the best of my knowledge by using numerous photos and detailed description. I strive to serve all customers in a gracious and respectful manner. You are truly all gems!
About UsAccepted methods of payment are Paypal, most credit cards through Paypal, Visa and Mastercard, and personal checks. Also, if you prefer paying over the phone, I will be happy to process through my Paypal secure virtual credit card system. Call me at 919-607-2537. and leave your name and phone number. I will do my best to return your call within 24 hours. I am also happy to process personal checks. Once the check is deposited, there is about a 4 banking day clearance period which is mandatory.
Shipping Options: I use two methods of shipping, USPS 1st Class and USPS Priority for domestic shipments. I use 1st Class International on shipping outside the US. Please let me know if you prefer to purchase upgraded shipping and we can discuss. I purchase insurance through an outside shipping insurance company for all 1st class International shipments since it is not available through USPS. If your destination cannot be insured, I am not responsible for lost/missing packages. International customers be aware that there is no formal tracking number so you will use the customs number to track your package. Actual cost and accurate description will be on the customs receipt, no exceptions.
Return Policy: My return policy follows Ruby Lane's standard 3 day return notification from date of receipt. I determine this by the online USPS tracker delivery date. According to Ruby Lane policy, all returned items must be shipped in the same manner as sent. You will need to purchase tracking and insurance when returning merchandise. Return shipping costs are not reimbursed.
LayawayPolicy: I have a lot of interest free layaway plans to fit most budgets. Just ask and I will be happy to discuss the process. If you decide you want to make a purchase on layaway, complete the purchase order and email me asking for the layaway plan you are interested in. I will send you an electronic invoice from Paypal with your first billing for the deposit. You will pay from that invoice. Every 30 days, you will receive another invoice from Paypal for that months billing. If you want to use another method of payment to pay your layaway, that is fine. Please let me know at time of purchase (personal check, phone in credit card). If you have any questions regarding layaways, please email or phone me.
Shop Reviews: I ask all my customers to please take a couple minutes to review my shop. I appreciate all your feedback very much and it allows me to improve your shopping experience. Thank you!
A little about me: I have been privileged to sell beautiful jewelry items on Ruby Lane for about 7 years. I have enjoyed serving my wonderful customers both old and new, domestically and internationally. I have experience in the antique and jewelry business and I can remember moonlighting at J.E. Caldwell's almost 40 years ago! One of my jobs in the antiques business allowed me to learn more about vintage costume and original Victorian era jewelry. It has been a fun journey! Thank you for your patronage! Victoria