|Ruby Lane Shop Rating:||Gold|
|Member Since:||October 2004|
|Ruby Lane Exclusive:||Yes|
|Items Added in Last 7 days:||1|
|Total Number of Items:||
Porcelain & Pottery: 55
Vintage Collectibles: 32
Fine Art: 1
Furniture & Lighting: 1
Ruby Lane Shops are some of the most respected e-commerce shops on the Internet, and we've designed a rating system so you can buy with confidence from any Ruby Lane shop.
To help insure buyers' confidence, we've developed a rating system based on completed sales as follows:
Our Service Pledge
As a Ruby Lane shop, we must honor all the Ruby Lane guarantees and return policies as listed with the following additional courtesies and considerations. If you are not pleased with your Ruby Lane purchase from Docs Antiques, then please contact us within 7 days of delivery of your item to arrange for its return and to receive a refund of the purchase price, minus a 5% restocking fee if the single item's cost is more than $500 (see our shop's Terms of Sale details). Postage, insurance and PayPal fees are also not refunded. You have 14 days to send the item back to us from the day it was delivered to your address. Refunds for items single items under $500 or for multiple items sent to the same address as a single purchase totaling any amount have no restocking fees, but all shipping costs and PayPal fees are not refundable. However, we also want you to feel completely confident and secure in all your Ruby Lane purchases from Docs Antiques and so that is why we fully guarantee all our items. In fact, our restocking fee is waived and a full refund including shipping is provided if the item you purchased from us is not accurately described physically -- just notify us within 7 days and tells us what was incorrect. Of course, all return items must be must be received back in exactly the same condition as originally listed and must retain all security and identification marks. Do not return any item that was damaged during shipping since that will void the original insurance. Instead, notify us immediately so that we can also assist you in filing an insurance claim. Finally, we also have not had a single Ruby Lane item returned to us by our patrons to date and so please browse our shop knowing that we fully guarantee all our antiques and merchandise.
This shop sells Exclusively on Ruby Lane
What does this mean to you?
Shops are considered Exclusive if Ruby Lane is the only online venue through which they sell items that would qualify on Ruby Lane (with the exception of auctions and the Ruby Lane family of sites.) Shops who choose to make Ruby Lane their exclusive online sales venue for qualifying items receive various promotional benefits.