About Covington CollectablesOur Service Pledge
We respond to all orders between 24-36 hours, we guarantee the authenticity of all our items to the best of our ability. All items are in stock ready to be shipped after the order confirmation.
Covington Collectables has been buying and selling antiques and vintage collectable for many years. We search and bring you the unusual, more difficult to find items. We are antique lovers as well, and desire to share some of the pieces from our collection of unique items here at very reasonable prices.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Ruby Lanes Policy.
You have 3 days from receiving your order to contact our shop if you wish to return an item.
The item must be received in the same condition as it was sent out in.
The items cost will be refunded, shipping will not.
Buyer pays for shipping and insurance to return an item.
SHIPPING, HANDLING, INSURANCE POLICY
All items are expertly packed and insured. Our shipments are packed to give the buyer absolutely NO worries about carrier theft or pilferage. We take full responsibility of the shipment until the point you receive the item in perfect condition. Buyer pays for actual cost shipping and insurance - we do not charge for handling. Should a package of combined purchases shipped together cost less to ship than anticipated, we immediately refund the difference once shipped. Unless otherwise mentioned, our standard shipping method is USPS . If you want Express Courier for faster delivery such as UPS, FEDEX please contact us for the arrangements.
ABOUT THE ITEMS
The items we are offering for purchase are described as best as we can. We are not experts on some of these items, but we are providing the best information we have on them. All items are described to the best of our knowledge and as accurately as possible. We attempt to identify all defects, damage or problems with the items in our shop, as well as attempt to show them in the pictures. However, these items are not new, and therefore may contain small scratches that we may have missed. If you have any questions regarding the condition of the items, please contact us and we will answer any questions.
Feel free to contact us with any questions regarding our items, and we will be pleased to provide any information we may have.