About Cactus Country Antiques and Vintage Collectibles
Our Service Pledge
The Cactus Country Pledge to our customers: I will respond to orders within 48 hours (usually sooner). I will ship items within 5-7 days of confirmation and receipt of cleared payment . I have been in the antique and collectibles business for more than 15 years . I always treat my customers like I would like to be treated. I do my best to describe each and every item I have for sale to the best of my abilities. As with all vintage and antique items there will be age related issues due to wear. This adds to an item's "character". I will describe any characteristic flaws, or age related wear as best I can. I take photos in natural light , when possible to show detail. I will never alter photos or, in anyway, attempt to disguise flaws or blemishes. When possible I use clean recycled cardboard boxes and packing material to minimize shipping charges, and impact on the environment. Upon request I will ship items to another address if it is a gift for someone. My refund policy is in accordance with Ruby Lane's 100% customer satisfaction. ( See Ruby Lane Statement). I welcome any questions. I sincerely want you to love your purchase, and enjoy your shopping experience with me.
About Cactus Country Antiques and Vintage Collectibles: I have been a seller on Ruby Lane for several years, and I have been in a seller of antiques and collectibles in "brick and mortar" stores in Central and Northern Arizona for over 20 years. I take pride in what I sell, and have hundreds of satisfied customers over the years, many are return customers. I want you to be happy with your purchases from my shop, and will do everything in my power to make that happen.