About Before Our Time Antiques
Our Service Pledge
We like happy customers and will do our very best to make you happy! We check email regularly and always try to respond on a timely basis. Please do not hesitate to ask any questions you may have about our items or our shop.
We operated an independent neighborhood shop from 1990 to 2009 and are known for our interesting merchandise, fair pricing, integrity, and longstanding customer relationships. In 2009, we decided to change our business model to primarily internet, antique shows, and serving private clients who are long-time customers. With so many years in business and an established reputation in our community, we are able to rely almost exclusively on buying our items from private homes and estates. We carry a general line of antique accessories, most from the Victorian era through the 1940s, including china and glass, lamps, art, silver, vintage costume and fine jewelry. I started collecting for myself many years ago, simply because I prefer old to new and wanted to fill my home with the warmth and charm that antiques bring. Over the years, these wonderful old objects became my passion, so I decided to make them my life's work, leaving a marketing career behind and never looking back. I live in a Victorian home with my husband of 22 years and our four cats. I believe strongly in volunteerism and periodically conduct local "road shows," holding appraisal events to raise money for community organizations and charities. My other passion is animals, and I am president of the local advocacy and rescue organization in my hometown. I also serve as a commissioner on our local Human Relations Commission. Our suburban shop was featured as a "best find" in the Philadelphia Inquirer. A regular customer wrote the article and submitted it to the newspaper. She wrote, "The expertise and customer-service orientation of the owner makes shopping there fun." This meant the world to me just as our customers have, whether they walked in through our shop's door, or through our virtual Ruby Lane door. Here are some comments from our Ruby Lane customers: "Stunning piece stopped me in my tracks when I opened it. And, thanks so much for the Gorham polish. I am fastidious about using fine quality silver creams on my pieces, so this was such a nice gift. This piece now adorns my High Tea Service and all that waits is the massive decision about what yummy goody will be in it for our next very special holiday occasion, probably Valentine's Day. Thanks so much for this exquisite treasure." (Judith) "I am so pleased with the transaction and your helpfulness! I am recommending your store to all my family and friends." (Larry) "My items arrived today, safely and securely. I love everything! I had Christmas again, opening your box...You just have too many things that I immediately fell in love with!" (Kay) Thanks again for a great product and fantastic service. It was a pleasure doing business with you! (Gloria) I received the BEAUTIFUL picture yesterday. Thank you so much!!! I was so pleased with my purchase and I will order again. Thank you again. Will contact you soon for a Christmas present. (Lisa) Thank you for the careful packing--the set is beautiful and in perfect condition. (Denise) Thank you, Ruby Lane customers, for making our experience on this site such a pleasure!