About 2Hearts Jewelry & Accessories
Our Service PledgeWe pledge to bring you "upscale" vintage jewelry and other treasures that you can wear with pride!
About Us2Hearts Jewelry & Accessories is the place to find high quality, signed vintage costume jewelry plus some vintage purses, clothing and accessories. We particularly love jewelry that incorporates art glass and figural pins. Favorite designers include classic Trifari, Delizza/Juliana, ART, Florenza, Norway sterling, Flying Colors - with a wide range of mid to late 20th century designers represented.
New additions to our Ruby Lane shop are posted to our Pinterest boards; we invite you to become a follower (link on this page to the right -click on "Our Favorite Links" ). Wish List items of interest and/or become a shop subscriber; periodically I offer special discounts just for them!
Payment is expected within 3 days; purchase orders will be cancelled and items returned to inventory after 7 days. If you have a special situation, please let me know - communication is the key!
PAYMENT OPTIONS: We accept PayPal and also process USA/Canada credit cards via an invoice sent from "Square." Layaways considered upon request for larger purchases; please contact me for terms. Money orders are only accepted if payment is sent on the same day (or next business day) as the order is placed.
RETURNS: You may return an item within 7 days of delivery for a full refund; it is your responsibility to return the item in the same condition as you received it and to pay return postage with tracking. In the very rare case of shipping loss or damage, you must actively cooperate with the insurance claim procedures in order to receive a refund, per Ruby Lane and insurer policy.
WE COMBINE SHIPPING FOR PURCHASES - shipping discounted for multiple purchases: the larger your purchase, the greater the discount! This must be changed manually after you place your order. Orders are carefully packed and typically shipped within one business day. If you are placing multiple orders, please wait for the revised invoice before you pay.
INTERNATIONAL CUSTOMERS: I am a traveler and love my international customers! We may be unable to complete purchase orders, however, to locations where insurance is unavailable and/or the shipping address cannot be confirmed. I will let you know if insurance is unavailable, in which case you assume the risk of damage and/or loss. In nine years, I have had one international order not delivered.
International Postal shipping rates have increased significantly over the past few years; often the price you are charged does not cover my costs. It is the same price up to eight ounces, so often you can buy two jewelry items for the same shipping cost as one item. Ask me for a combined shipping cost estimate. For insurance (and US law) reasons, I must use the actual dollar amount of the purchase on the customs form; any duty charges are your responsibility.
IF YOU USE A USA SHIPPING SERVICE or a THIRD PARTY: The shipper's address MUST be shown on your PayPal account. My insurance covers delivery to your shipper only. In the event of non-delivery or damage, your shipper MUST comply with my insurance provider's requests for documentation. In order to receive a refund, It is your responsibility to guarantee that the shipper will cooperate with the claim filing requirements.. After your package has been successfully delivered to your USA shipper, there is no refund or insurance available for damage or non-delivery from there to your destination (because I no longer have control over the contents of the package).
Thank you for visiting 2Hearts Jewelry & Accessories. Please know that I will do all I can to make your shopping experience pleasurable. Your satisfaction is very important to me - please contact me if you are displeased in any way with your purchase.