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2Hearts Jewelry & Accessories | Ruby Lane

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About 2Hearts Jewelry & Accessories

Our Service Pledge

We pledge to bring you "upscale" vintage jewelry and other treasures that you can wear with pride!

About Us

2Hearts Jewelry & Accessories is the place to find high quality, signed vintage costume jewelry plus a selection of vintage purses, clothing and accessories. We particularly love jewelry that incorporates art glass and figural pins. Favorite designers include classic Trifari, Delizza/Juliana, ART, Florenza, Norway and Mexican sterling, Flying Colors/Ruby Z/Parrot Pearls ceramic jewelry - with a wide range of mid to late 20th century designers represented.

New additions to our Ruby Lane shop are posted to our Pinterest boards; we invite you to become a follower (link on this page to the right -click on "Our Favorite Links" ). You are invited to "Wish List (heart)" items of interest. Or, become a shop subscriber; periodically I offer special discounts just for them!

Payment is expected within 3 days; purchase orders will be cancelled and items returned to inventory after 7 days. If you have a special situation, please let me know - communication is the key!

PAYMENT OPTIONS: We accept PayPal and also process USA/Canada credit cards via an invoice sent from "Square." Layaways considered upon request for larger purchases; please contact me for terms. Money orders are accepted with the expectation that payment is sent within one business day.

RETURNS: You may return an item within 7 days of delivery to the address on your purchase order for a full refund of the item's cost; it is your responsibility to return the item in the same condition as you received it and to pay return postage with tracking. I reserve the right to deduct my actual shipping and insurance costs over $5.00 from your refund. IN THE RARE CASE OF SHIPPING LOSS OR DAMAGE, YOU MUST COOPERATE WITH INSURANCE CLAIM PROCEDURES IN ORDER TO RECEIVE A REFUND, PER RUBY LANE AND INSURER POLICIES. I pay return postage if the item has been inadvertently misrepresented beyond normal "vintage" wear. In considering measurements, please allow room for it to fit comfortably (ask me to double check if in doubt).

WE COMBINE SHIPPING FOR PURCHASES - typically $1.00 is added for each additional jewelry item, based on the highest item. Orders are carefully packed and typically shipped within one business day.

Thank you for visiting 2Hearts Jewelry & Accessories. Please know that I will do all I can to make your shopping experience pleasurable. Your satisfaction is very important to me - please contact me if you are displeased in any way with your purchase.

FOR INTERNATIONAL CUSTOMERS ONLY:
I am a traveler and love my international customers! We may be unable to complete purchase orders, however, to locations where insurance is unavailable and/or the shipping address cannot be confirmed. In either of those cases, you assume the risk of damage and/or loss. In eleven years, I have had three international orders not delivered. Please keep in mind that delivery may take longer than expected and is out of my control. Priority rate shipping can shorten delivery time by weeks.

Postal rates for First Class packages is the same price up to eight ounces. Often you can buy three or even four jewelry items for the same shipping cost as one item. If you go over 8 ounces, however, the price stays the same up to 32 ounces! Ask me for a combined shipping cost estimate. For insurance (and US law) reasons, I must use the actual dollar amount of the purchase on the customs form; any duty or other home country charges are your responsibility.

IF YOU USE A USA SHIPPING SERVICE or a THIRD PARTY: The shipper's address MUST be shown on your PayPal account. My insurance covers delivery to your shipper only. In the event of non-delivery or damage, your shipper MUST comply with my insurance provider's requests for documentation in order to receive a refund. Once the package is delivered to your Third Party Shipper or Service, there is no refund or insurance available because the package has left my control (both in terms of damage or delivery).
D'Anne Brownell
Provided upon checkout by request
Solvang
CA 93463
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