What should I do if my buyer's email address has been removed from Ruby Lane?
It is possible that a buyer has removed their own account from Ruby Lane, or that Ruby Lane has removed the buyer account from the site.
As an online seller, it is reasonable to expect your buyers to have working emails and other contact information presented on Purchase Orders and other transactions in your shop.
For privacy reasons, we are unable to specifically indicate what may have happened. However, as a professional business person, you should exercise prudent and reasonable caution if you choose to proceed with the transaction.
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