FAQ Knowledge Base

Knowledge Base Home Knowledge Base Home
Search Knowledge Base Search Knowledge Base
Type keywords you’d like to search the knowledge base for in the text box. If you’d like to have more control over your search, you can use Advanced Search
 
in
 
Browse Categories Browse Categories
The knowledge base is divided into different categories. Select the category best related to what you’re looking for.
Category - New Visitors New Visitors (12)
Welcome to Ruby Lane!
Category - Shop Owners Shop Owners (218)
Everything related to having a shop on Ruby Lane
Category - Shoppers Shoppers (38)
Everything related to shopping on Ruby Lane
 
Most Popular 10 Articles Top 10 Questions List
The top 10 list contains the 10 most viewed articles by the visitors. You can click on a question to view its content
  1. How much does a Ruby Lane shop cost?
  2. Do you have programs to lower my costs?
  3. How do I pay my Shop Fees?
  4. How do I purchase an item from Ruby Lane?
  5. Do the terms vintage and antique have the same meaning?
  6. What If I Am Not Happy With An Item I Purchase?
  7. What are Cookies, how do I accept them and why must I allow them?
  8. What are the common requirements to be a Ruby Lane shop?
  9. How do I contact Customer Support?
  10. Can I fund my Ruby Lane shop account with a credit card?
 
Latest 5 Articles Latest 5 Questions
The latest 5 list contains the most recent 5 articles added to the knowledgebase
  1. Site Status for Shop Owners in Site Status added on Mon, Jul 18th, 2016 at 7:35 AM
  2. Are there any countries where buyers cannot use PayPal? in Purchase Process added on Mon, Jun 13th, 2016 at 10:05 AM
  3. How do I remove Ruby Lane Merchant of Record permissions from my PayPal account? in Purchase Process added on Mon, Jun 13th, 2016 at 9:41 AM
  4. Where can I see an overview of Braintree and/or PayPal Merchant of Record transactions? in Reports added on Mon, Jun 13th, 2016 at 9:26 AM
  5. Using Category Checkup in Item Listing Information added on Fri, May 27th, 2016 at 2:51 PM