Fei Liu Heart-Cut Green Tourmaline, Diamond, Mother of Pearl and Malachite 18ct Gold Pendant

We are committed to providing prompt and attentive customer service. We aim to respond to all enquiries within 24 hours on working days (Monday to Friday). If your message is received over the weekend or on a public holiday, we will reply on the next working day.

You may initiate a return of this item within 3 days of delivery. More Details

Handling Time - We strive to process and ship all orders as quickly as possible. However, please note that handling time may take up to 5 working days. This includes the time required to carefully prepare and pack your items for the courier to collect from our HQ. Shipping - All orders are shipped using Ruby Lane's trusted shipping partners to ensure safe and reliable delivery. Shipping times and costs will vary based on the destination and the chosen shipping method at checkout. You will receive tracking information as soon as your order has been dispatched. Customs, Duties, and Taxes - For orders outside the UK, please note that customs fees, import duties, taxes, and any other applicable charges are determined by the regulations of the destination country. These costs are not included in the item price or shipping fees and will not be covered by Fei Liu Fine Jewellery. It is essential to understand that any additional expenses arising from customs clearance are the full responsibility of the recipient. We recommend researching local customs regulations and potential fees before making a purchase to avoid unexpected charges upon delivery.