Victorian 14K Yellow Gold and Platinum and Diamond Locket

We aim for customer satisfaction and respond to all orders, offers or questions within 24 hours. Attos Estate Jewelry guarantees the authenticity and quality of all of our pieces.

RETURNS

We honor Ruby Lane's official 3-day Return Policy.

RETURN POLICY PROCEDURE

If you are not pleased with your Ruby Lane purchase, simply contact the shop owner where you bought the item by email or phone within 3 days of delivery of your item to arrange for its return and a refund of the purchase price.

The shop owner will acknowledge your return request within 3 days.

You will ship the item back to the shop within 3 days of the acknowledgement.

The item must be returned via the original carrier (unless agreed otherwise in writing), in its original packaging, insured (if available) for its purchased price, and must be received in the same condition as when it was shipped to you with the shop's tags and identifying marks intact.

We recommend you use delivery tracking and get a delivery receipt.

The buyer pays for return shipping and insurance unless agreed otherwise between the buyer and shop owner.

After the shop owner verifies the returned item is as originally sent, they must issue a full refund within 3 days. For the protection of both the shop owner and buyer, when making a refund via personal check or money order to a buyer, the shop owner is required to send the refund to the buyer in a traceable manner where receipt confirmation can be verified.

You may initiate a return of this item within 3 days of delivery. More Details

We ship domestically via FedEx for a flat rate of $35 for 2-Day or FedEx Overnight for a flat rate of $50. Packages are shipped within 1 business day after payment clears, unless one of the items being shipped requires custom work (such as ring re-sizing). Items are insured by us through delivery, so we do require a signature ensuring delivery confirmation unless we are provided with a written release from you.