Celebrating 25 years of Antiquing Bliss

Seller Charges and Fees

Seller Charges and Fees

Our Fee Structure is listed below. There are no hidden costs or long-term contracts.

Fees
Effective August 1, 2021
Setup Fee

None
Listing Fee Free
Maintenance Fee

$25 per month, includes Unlimited items

  • Charged on the 1st of every month
  • New shops are free in the month that they open
  • Fee is prorated for shops that close during the month
No Maintenance Fee

Add at least 15 items during the month to receive a rebate of $25. 

Example: You are billed $25 on the first of the month. Add 15 items during that month, and you will get a rebate of $25 after adding the 15th item.
Service Fee

9.9% based on the Order total (does not include Sales Tax), Capped at $250 *

The minimum monthly cost of maintaining a shop on Ruby Lane is $25, and $0 if the Maintenance Fee Rebate requirements are met (Maintenance Fee Rebate is effective beginning the month after the shop is opened.)

*The Service Fee cap is applicable to each item on an Order, irrespective of the quantities purchased, provided that relates to a single listing where an item has multiple quantities. For example, if an Order includes a decorative plate, listed as a single item, with 10 available, and those were all purchased together for a total of $5000, the total Service Fee for those 10 plates collectively would be capped at $250. If the plates had been listed as individual items and purchased together on a single Order, the total service fee would be $49.50 each, totaling $495 for all the items on the Order.

Please note that these Fee Structures may not apply to items sold during a hosted event**

To opt-in to the Current Fee Plan (for Shops open before July 1, 2021 only):
1. Visit your shop Accounting page.
2. On the banner, click Fees Comparison.
3. At the bottom of the Fees Comparison page, click Switch and follow the prompts.

Previous Fee Structure
applies only to shops opened prior to July 1, 2021, which have not opted-in to the New Fee Structure

**A hosted event is where a third-party organizer hosts an online event, utilizing the Ruby Lane framework. Any terms and conditions related to becoming a vendor and participating in such an event are defined by the external organizer, the details of which are clearly provided when registering for an event. These may include but are not limited to Fees such as Registration Fees or event-specific Service Fees rates and caps.

Participation in a hosted event is also subject to Ruby Lane standard Terms and Conditions.

 

More Details on Seller Charges and Fees

Your Shop Fees are automatically deducted from your pre-funded Ruby Lane Account when you have an Amount Due.
 
All Shops are required to have a credit or debit card added to their account and be signed-up for AutoPay. This will be used to fund shop accounts to cover Monthly Maintenance Fees (if any), Paid Clicks, Paid Featuring, and other charges, as well as any Seller Fees and Sales Tax not sent to Ruby Lane via PayPal, such as those that pay with checks or items on layaway.
 
You may fund your Ruby Lane account with PayPal or one of the following credit cards: 
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Debit cards that display the Visa or MasterCard logo may also be used
Set up Credit Card 
  1. From your Shop Accounting page, click Payment Methods link from the menu
  2. Enter your credit card details on the Payment Methods page.  When your card is successfully added, you will see: Your Credit Card information has been successfully updated.
  3. You may now use your credit card to pay for Ruby Lane charges. Charges appear as "Ruby Lane, Inc" on your credit card statement. 

Set up AutoPay

If your Ruby Lane Account balance does not cover the entire Amount Due, we then bill your Credit Card on file for the difference, plus any Additional Amount you entered on AutoPay, subject to a $10 minimum charge. If your Amount Due is less than $0, the difference is credited to your Ruby Lane Account. AutoPay is calculated daily, between Midnight and 6 AM Pacific time.

  1. From your Shop Accounting page, select Fund Account
  2. Select AutoPay
  3. SELECT When my balance due drops below $0, charge my credit card for the balance due plus the "Additional Amount"
  4. Select any Additional Amount you want to add with AutoPay
  5. Click the red Set AutoPay button

You may manually fund your Shop Account in advance using PayPal, or your Credit Card on file, to avoid having any charges, or multiple smaller AutoPay charges on your Credit Card. 

If you have chosen the Fund Account Credit Card option, and you are ready to make a payment:
  1. From your Shop Accounting page, select Fund Account
  2. Under Payment Method, select the credit card option
  3. Using the Payment Amount drop-down menu, choose the amount you want to pay and then click the red PAY NOW button. Deposits must be at least $25.
  4. On the next page, if all the details are correct, click the red Charge Card button.  If you need to make a change, click Cancel.

You can add, update, or delete a credit card at any time by going to your Shop Accounting page, and selecting Payment Method and entering the changes. 

If you have chosen the Fund Account PayPal option, and you are ready to make a payment:
  1. From your Shop Accounting page, select Fund Account
  2. Under Payment Method, select the PayPal option
  3. Using the Payment Amount drop-down menu, choose the amount you want to pay and then click the red PAY NOW button. Deposits must be at least $25.
  4. On the next page, if all the details are correct, click the red CHARGE PayPal button.  If you need to make a change, click Cancel.

Lower My Fees

 

Maintenance Fee Rebate 
Maintenance Fee Rebate 

Add at least 15 items during the month to receive a rebate of $25
(Applies only to shops on the Current Fee Plan)