FAQ Knowledge Base

FAQ Home

What is the cost of a Ruby Lane shop? (Effective August 1, 2021)

Our Fee Structure is listed below. There are no hidden costs or long-term contracts.

Fees
Effective August 1, 2021

Setup Fee

None

Listing Fee Free
Maintenance Fee

$25 per month, includes Unlimited items

  • Charged on the 1st of every month
  • New shops are free in the month that they open
  • Fee is prorated for shops that close during the month
Maintenance Fee Rebate

Add at least 15 items during the month to receive a rebate of $25. 

Example:
You are billed $25 on the first of the month. Add 15 items during that month and you will get a rebate of $25 after adding the 15th item.

Service Fee

9.9% based on Purchase Order total (does not include Sales Tax), Capped at $250 *

The minimum monthly cost of maintaining a shop on Ruby Lane is $25, and $0 if the Maintenance Fee Rebate requirements are met.

*The Service Fee cap is applicable to each item on a Purchase Order, irrespective of the quantities purchased, provided that relates to a single listing where an item has multiple quantities. For example, if a Purchase Order includes a decorative plate, listed as a single item, with 10 available, and those were all purchased together at $500 each, the total Service Fee for those plates collectively, would be capped at $250. If the plates had been listed as individual items and purchased together on a single Purchase Order, the total service fee would be $49.50 each, totaling $495 for all the items on the Purchase Order.

Please note that these Fee Structures may not apply to items sold during a hosted event**

To opt-in to the Current Fee Plan (for Shops open before July 1, 2021 only):
1. Visit your shop Accounting page.
2. On the banner, click Fees Comparison.
3. At the bottom of the Fees Comparison page, click Switch and follow the prompts.

Previous Fee Structure
applies only to shops opened prior to July 1, 2021, which have not opted-in to the New Fee Structure

**A hosted event is where a third-party organizer hosts an online event, utilizing the Ruby Lane framework. Any terms and conditions related to becoming a vendor and participating in such an event are defined by the external organizer, the details of which are clearly provided when registering for an event. These may include but are not limited to Fees such as Registration Fees or event-specific Service Fees rates and caps.

Participation in a hosted event is also subject to Ruby Lane standard Terms and Conditions.

 

2021-07-28 6:19 am
Rate this FAQ:

Related Questions

  1. How much does a Ruby Lane shop cost? (Before July 1, 2021)
  2. Do you have programs to lower my costs?
  3. How do I pay my Shop Fees?
  4. Can I fund my Ruby Lane shop account with a credit card?
  5. If I decide to close my shop do I receive a pro-rated refund for the unused portion?