If I decide to close my shop do I receive a pro-rated refund for the unused portion?
Shops who choose to close permanently and who have at least $1 in their account may request and receive a refund of their credit balance. Shops must make their refund request at the time of closing. For shops who close other than the last day of the month, maintenance fees will be pro-rated.
Paid options such as Paid Featuring are non-refundable. Any non-refundable option will be clearly stated as such in advance. Shops will receive their refund via PayPal 30 days from the time they request it, provided there are no unresolved transactions.