FAQ Knowledge Base
FAQ HomeList of Questions available in "Order Management"
- How do I issue a refund for a non-PayPal payment to my buyer and receive a credit for sales tax and fees?
- How do I issue a PayPal refund to my buyer, and receive a credit for the sales tax and seller fee?
- How do I accept a Return if an item is marked Sold?
- How do I cancel an Order? A Step-by-step Guide
- How do I mark an Order as FulFilled?
- How do I manually Create an Order?
- How do I make a refunded item available for purchase?
- How to Manage Orders in your Ruby Lane Shop
- Can I charge a Restocking Fee on a returned item?