Terms of Sale (Victorian Rose Prints)

Our Service Pledge

We accept all bank cards. We can ship to non-United States countries at the Priority Mail insured rate. Let us know if you would like a quote, and we can then open that listing for a non-U.S. sale. To protect the buyer, The shipping address must be the same as the billing address on your credit card. We do not ship to third party shippers. As of May 7, 2016: Because Paypal and State Law layaway mandates have changed, we will no longer offer layaways. However, you can always pay for an item on your bank card, and pay that off over time. Thank you for your understanding.

Books can also be sent via Priority Mail, please ask for a revised invoice before completing your payment.

We guarantee the authenticity of all our antique and vintage items. Please just keep in mind that most antique items are old and may have customary handling wear or small flaws that are unique and charming characteristics of any individual item. It's wise to examine the photographs of each listing carefully, and to ask for more photographs if you need them. We always pack with extreme care, ultimately ensuring your package arrives safely.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping, Handling, Insurance Policy

All parcels $200 or more require signature confirmation. We can open our auctions to non-U.S. locations, shipping is Priority Mail insured only.

Restocking Fee

Payments are due within two days of purchase, or the item will be relisted. Please ask all questions and request additional photos before making your purchase. We charge a 20% restocking fee on all returned items, and do not refund return postage nor processing fees. An additional ready-for-shipment fee for finished packing labor and boxes is applicable if the order is cancelled after payment, and before the item is shipped. Please contact our shop for a return. Shipped items must be mailed back within three working days of the item received. As with all items sold, returns can only be accepted if the item is returned in the same condition as it was when shipped to the buyer. It must be in the as-original, as-purchased condition, no alterations of any kind, and repacked for shipment to ensure no damage. Insurance is the customer's responsibility.

Layaway Policy

This shop does not offer a layaway plan for purchases

Other Information

As of May 7, 2016: Because Paypal and State Law layaway mandates have changed, we will no longer offer layaways. However, you can always pay for an item on your bank card, and pay that off over time. Thank you for your understanding.

Payments we accept: