Terms of Sale (The Old Light Warehouse)
Our Service Pledge
We respond to inquiries and orders usually within 48 hours. All of our items are guaranteed to be as described and photographed. We attempt to make photographs very revealing, and any defects shown in photos supersede any defects in the description. If you would like more information or more photos, just ask and we will make every effort to accommodate you.
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping, Handling, Insurance Policy
Buyers pay for actual shipping and handling if stated in item description, and insurance, which we always require. We use FedEx Ground or Home for shipping most items.
INTERNATIONAL BUYERS: We will be happy to pack any of our larger items for International shipping, however, due to USPS International package size restrictions, some items may need to be shipped in multiple boxes. For oversize, single box items, the buyer will need to make necessary shipping arrangements. We insure via U-PIC Insurance or via the Carriers insurance.
We are willing to ship any of our items to any location, domestic or international. However, it is possible the costs to ship will exceed reasonable expectations, and in most cases we will not know until we calculate shipping based on your order. Additionally, import tax and/or duties may be an additional cost, and not displayed on the shipping costs we provide. Order that have exceptional shipping costs calculated after the purchase order is created will always be canceled at the request of the buyer, and without prejudice.
We make frequent trips to the New Jersey Shore area, and can deliver anywhere along I-80 in PA (from exit 277) or NJ until Rt 280. All along Rt 280 (the Oranges, Newark, etc). Anywhere off the Garden State Parkway from exit 145, South to exit 105. Of course, we can also deliver anywhere in the Scranton/Wilkes Barre area, Poconos, Lehigh Valley, sometimes the Milford PA and Pittsburgh. Sometimes to Port Jervis and Binghamton, NY. Contact us with your address and we will let you know the exact costs and delivery time frame.
Fees paid for packing & crating, or other specialized packaging are not refundable.
ALL DOMESTIC SHIPPING CHARGES ARE FOR THE CONTINENTAL USA ONLY. YOU WILL NEED TO CONTACT US FOR A QUOTE TO ALASKA, HAWAII, OR ANY U.S. TERRITORY.
Fees paid for packing & crating, or other specialized packaging are non-refundable.
Layaway PolicyThis shop does not offer a layaway plan for purchases
We charge sales tax only in Pennsylvania at a rate of 6%.
Checks / Money Orders should be made payable to Kathleen Murphy, and sent to:
215 Spruce St
Kingston, PA 18704
Payments we accept:
- Money Order
- Bank Wire
- Other Traditional Payment Method
See 'Other Information for your Terms of Sale' under Terms of Sale