Terms of Sale (Toinette's Vintage Clothing Jewelry Patterns More)
Our Service Pledge
SPECIAL CUSTOMER SERVICE PROVIDED:
YOU are my most important customer. ALL items are cleaned before shipment unless noted in the description. Careful packaging of clean, well described items.
Dedicated to prompt contact. Shipments sent Monday, Wednesday & Friday.
If you are not happy with your purchase, please email for return authorization code within 3 days of receipt of your package. Items may be coded a/or marked as being exclusively from TOINETTE'S. For your protection and to insure a smooth refund items MUST BE INSURED. I will not be liable for uninsured items. International postage rates apply.
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping, Handling, Insurance Policy
DELIGHTED to combine S/H on ANY SIZE order. internationally. I try to list each postage cost with each item description. Packages are sent USPS at the lowest rate unless otherwise noted.
I accept only US FUNDS, MO, Paypal, Business or Personal Checks (held for clearance) I accept Master Card or VISA through Paypal.
My return policy is:
If you need to return an item for any reason please contact me within 3 days of receive your package. Please note: There MAY be a 5% Restocking fee. EXCEPT FOR SHOES!
Buyer is responsible for return shipping costs. Shipping charges are non refundable. Item must be insured for your protection and to avoid lost packages. Insurance coverage makes your item easy to track.
This return policy follows Ruby Lane site guidelines. Thanks!
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 2 months
- Order Minimum:
- Payment Frequency:
- Down Payment:
- Equal Division based on # of Months *
- Returns Accepted:
- Exchanges Accepted:
- Exclude Red Tag Sale Items:
- Restocking Fee:
- N/A **
- Cancellation Fee:
- No Payments Refunded **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
PHONE ORDERS ACCEPTED I am happy to call you for ordering information. Click on my email link & send me a note. Delighted to meet you!
Subscribe to TOINETTE'S to receive announcements about SALES!....You will be glad you did!
Please email any questions about an item before your purchase. Items ordered and not paid for within 7 days will be returned to inventory for sale.
I do not REQUIRE insurance on NON BREAKABLE items. I do require DELIVERY CONFIRMATION. If you have concerns about the security of your delivery site you can pay for insurance. Just let me know. I am not liable for uninsured packages.
Layaways are considered on an individual basis. Layaway is available for regular priced items of $100.00 or more. Deposits and payments are NON REFUNDABLE. This is a FIRM policy as the item is taken out of circulation during layaway and cannot be purchased by others. E-mail any questions.
Payments we accept:
- Money Order
- Other Online Payment Method
See 'Other Information for your Terms of Sale' under Terms of Sale