Terms of Sale (The Devil Duck Collection)
Our Service Pledge
The Devil Duck Collection guarantees the authenticity of all our items. We will make every attempt to respond to all orders promptly within 24 hours.
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping, Handling, Insurance Policy
Buyer pays for actual shipping, handling and insurance. Any significant overpayment ($2.00 or more) will be refunded.
Our shop does not have a restocking fee.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Payment Frequency:
- None Specified
- Down Payment:
- 20% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- None **
- Cancellation Fee:
- 20% **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
6.35% sales tax will be added to all orders shipped within CT.
Payment is due or special payment arrangements should be made within 48 hrs of submission of purchase order. Accepted offers or orders with special pricing require immediate payment.
If you wish to pay directly by credit card please contact us via phone or email and we'll be happy to assist you.
All shipping costs are estimated, but will never be higher than the amount posted in the item listing. We charge for actual insured shipping costs only, and will refund any overpayment of costs.
The Devil Duck Collection now offers a convenient and flexible layaway plan - 20% down, 3 months to pay! Restocking and cancellation fees may apply.
Payments we accept:
- Online Credit Card Payments
- Money Order