Terms of Sale (The Vault Fine Antiques & Estate Jewelry)
Our Service Pledge
We guarantee 100% customer satisfaction. It has been our privilege to offer quality antiques to the collector for over 45 years. we will respond to all orders within 48 hours. We offer antique items which may have imperfections in the making of the piece or show normal wear. Any damage such as chips,cracks,hairlines or discoloring or repairs would be fully acknowledged in the description. Our motto " Honest Dealings With Integrity" have served us well in our business. If you have any questions please contact us. Thank you for your time and consideration. Best Regards, The Vault
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping, Handling, Insurance Policy
Buyer pays for shipping and insurance. All purchases must be insured.
We charge a 15% restocking fee on all returned items,
Layaway PolicyThis shop does not offer a layaway plan for purchases
All California Residents must pay 8% sales tax. The only exception is if you are a dealer and hold a valid California Resale License for the purpose of purchasing and selling used goods or antiques and can supply us with a copy of that license.
The Vault Fine Antiques does offer a Convenient In House Lay-Away Option. This is NOT through PayPal, It is our own Lay-Away program in which a reasonable down with monthly payments are required and balance due within three to six months, however we do not offer this service for items under $500.00. There are NO interest or finance charges for this service, you pay for shipping and insurance by Priority or Express Priority Mail within the continental U.S and to foreign countries thru DHL with full insurance coverage when the final payment is received. Please contact us with your full address and postal code for an accurate shipping quote. Please E-Mail or Call me to arrange for this service. (714) 288-1130. WE DO NOT SHIP TO COUNTRY'S THAT HAVE QUESTIONABLE SHIPPING PROBLEMS. PLEASE CHECK WITH US FIRST.
Payments we accept:
- Money Order
- Bank Wire