Terms of Sale (Openslate Collectibles)
Our Service Pledge
I make every effort to accurately describe my items. My goal is quick response, good packing and friendly service.
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping, Handling, Insurance Policy
Payment must be arranged withing 24 hours of placing a purchase order. Shipping and insurance is based on current United State Postal Service Rates. Insurance may be declined but I cannot be responsible for any loss or damage after that package has been mailed. I accept Pay Pal, money orders and personal checks. Personal checks will be held for 10 days for clearance prior to shipping an item. I will be happy to combine shipping on multiple orders.
All INTERNATIONAL buyers must use Pay Pal to pay for any purchase. Refunds are accepted withing 14 of purchase. All duties and import taxes are the responsibility of the buyer. All shipping charges regarding returns are the responsibility of the buyer unless otherwise agreed upon. A restocking fee of $5 will be assessed for any item purchased internationally under $50 purchase price and $10 over $50 purchase price.
I make every effort to describe all items and their flaws. If you are unsatisfied with a purchase please contact me so we can work something out.
International purchases $5 for items $50 or under $10 for any item over $100. No restocking fee for domestic purchased.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 6 months
- Order Minimum:
- Payment Frequency:
- Down Payment:
- 25% *
- Returns Accepted:
- Exchanges Accepted:
- Exclude Red Tag Sale Items:
- Restocking Fee:
- N/A **
- Cancellation Fee:
- No Payments Refunded **
**Applies to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Payments we accept:
- Money Order