Terms of Sale (Mimi's Dolls & Fine Things)
Our Service Pledge
We respond to all orders within 24 hours, we guarantee the authenticity of all our items, we make every attempt to identify any imperfections in the piece in the item description and stand by the quality of our product.
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping, Handling, Insurance Policy
All items are expertly packed and insured. Our shipments are packed to give the buyer absolutely NO worries about carrier theft or pilferage. Our return address gives the shop-owners name rather than the business name, and no insurance stamps or stickers give any clues as to the valuable contents. Seller pays shipping, handling and insurance. We ship items daily (Monday-Friday) via USPS. We will schedule UPS, or FEDEX on request and ship once weekly via these carriers. Depending on the size, value, and fragility of your item, there may be a delay to allow adequate time for safely packing your items; we will always disclose delays if any. We are always happy to email an estimate of time, if you will provide your zip code to us.
Shipment: Your item will be mailed on the next mailing day following receipt of funds in our accounts. PayPal and all credit card purchases will be shipped to verified/confirmed credit card billing addresses ONLY; please ensure that you give the correct shipping address on your Ruby Lane purchase order. Please wait for postage to be added to order before paying.
Our shop does not have a restocking fee.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Payment Frequency:
- Down Payment:
- 30% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- N/A **
- Cancellation Fee:
- None **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
There is no sales tax applicable, all items are thoroughly inspected before being shipped.
Payments we accept:
- Money Order