Terms of Sale (Marzilli Vintage)
Our Service Pledge
We are dealers of antique and vintage items, registered gemologist appraisers and cheerfully provide a full "no questions asked" refund policy with no restocking fee. We encourage your questions, welcome your layaway proposals and constantly scrutinize the day-to-day operations of our shop in an effort to provide the very best in customer service. Sold items are carefully packaged and usually shipped within twenty-four hours of cleared funds. In the unlikely event we cannot ship your item within that period you will be notified.
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping, Handling, Insurance Policy
We ship via Priority Mail whenever possible with insurance optional at the buyer's discretion, and offer First Class International shipping for items under four pounds and $200 in value. On the rare occasion a parcel is not suitable for Priority or First Class Mail due to size or weight restrictions we will ship via UPS or Fed Ex Ground. Requests for alternative shipping methods or combined shipping will be considered on a case-by-case basis.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 4 months
- Order Minimum:
- Payment Frequency:
- Down Payment:
- Equal Division based on # of Months *
- Returns Accepted:
- Exchanges Accepted:
- Exclude Red Tag Sale Items:
- Restocking Fee:
- None **
- Cancellation Fee:
- No Payments Refunded **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Sales tax of 5% will be charged on all sales within the state of Maine. Electronic payments are expected within three days, checks or money orders within five business days. Returns are accepted according to Ruby lane's terms of agreement. Please make checks and money orders payable to: Marzilli Vintage
Payments we accept:
- Money Order
- Bank Wire