Terms of Sale (Pearl's Parlor)
Our Service Pledge
We respond to all orders and questions within 24 hours and ship within one or two business days (Monday thru Friday) following the receipt of your verified payment. Please click on Terms of Sale for additional information.
We describe all items as thoroughly as possible and take photos from several different angles. All of our items are vintage and pre-owned, so they will show normal and typical signs of aging and use. We try to avoid the use of subjective descriptions such as Excellent or Very Good, as those terms mean different things to different people. However, we do try to mention any damage, flaws, or imperfections or show them in the photos - no matter how minor they may seem.
We're always happy to answer any questions and supply more photos upon request.
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping, Handling, Insurance Policy
We take great care to securely package your purchase. We normally offer buyers a choice of USPS Priority Mail or FedEx Home Delivery. You can choose the most economical method based on your location. Postcards and unframed ephemera are mailed in rigid sleeves, in between two pieces of cardboard for safety, and are shipped via USPS First Class Package. You may wait for my invoice to take advantage of any shipping discounts available, as well as combined shipping amounts.
Shipping of multiple purchases will be combined whenever possible. If purchasing more than one item, please wait for the revised invoice before paying so that the shipping amount can be adjusted.
International Sales: We use USPS Priority International or First Class Mail International. Please contact me if your country is not shown. Also contact me for shipping charges and discounts. PLEASE NOTE: Customs fees, import duties, taxes, and tariffs vary by country and are the responsibility of the buyer. These additional charges are not included in the item price or shipping cost. Please check with your country's customs office for those additional charges. The purchase price of the item(s) will be shown on all customs forms.
Your item will be shipped within one or two business days (Monday thru Friday) following the receipt of your verified payment. Items paid for by personal check will be shipped when the check has cleared the bank.
Please ask about our three month layaway plan for an item priced at over $100.00.
We do not charge handling or supply fees.
Our shop does not have a restocking fee.
Layaway PolicyThis shop does not offer a layaway plan for purchases
Pennsylvania residents are subject to 6% sales tax. No sales tax charged for sales outside of Pennsylvania.
If you are paying electronically, payment is expected within 3 days. If you are mailing a postal money order or personal check, payment is expected within 7 days. After that time period has passed and no mutually agreed upon arrangements have been made, the item will be relisted for sale in the shop.
For international sales, we accept only PayPal.
Payments we accept:
- Money Order