Terms of Sale (In One Era)

Our Service Pledge

We respond to orders within 24 hours.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping, Handling, Insurance Policy

On many items shipping is free. All items shipped with insurance.

Restocking Fee

Returns must be shipped within three business days to receive refund. Items must be returned in original packaging and original condition. Shipping and insurance charges will not be refunded.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
30 days
Payment Frequency:
None Specified
Down Payment:
25% *
Returns Accepted:
Exchanges Accepted:
Restocking Fee:
N/A **
Cancellation Fee:
No Payments Refunded **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Payments we accept: