Terms of Sale (Europe Antiques, Collectibles and Decorations Shop)
Our Service Pledge
Customer is King, King Is Customer
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping, Handling, Insurance Policy
Buyer pays for shipping and insurance.
The items will be packed professional.
Buyer pays for actual shipping and insurance charges. We DO NOT charge a handling fee. We ship Insured Express shipping and priority shipping.
We will not ship uninsured items. If an item is returned, the original shipping and insurance fee will not be refunded, just the purchased value of the article. Return insured shipping is the responsibility of the buyer. We will ship worldwide.
Our shop does not have a restocking fee.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 6 months
- Payment Frequency:
- Down Payment:
- 5% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- N/A **
- Cancellation Fee:
- No Payments Refunded **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Payments we accept:
- Bank Wire