Terms of Sale (Colemans Collectibles)
Our Service Pledge
We respond to all orders within 24 hours. If you have any questions feel free to email us.
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping, Handling, Insurance Policy
We ship to the U.S.A. only. Buyer pays shipping and insurance costs. Insurance is required on all items. In the rare instance an item is damaged in transit the insurance claim must be filed by the buyer. Layaway items must have a purchase price of $100.00 or more.
This shop does not have a restocking fee.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Order Minimum:
- Payment Frequency:
- Down Payment:
- 33 1/3% *
- Returns Accepted:
- Exchanges Accepted:
- Exclude Red Tag Sale Items:
- Restocking Fee:
- N/A **
- Cancellation Fee:
- No Payments Refunded **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Our preferred method of payment is Paypal.
We also accept money orders or personal checks. Items paid for with PayPal or money orders are shipped a.s.a.p. , usually the next business day, Items paid for with a personal check are not shipped until the check has cleared. Allow 10 business days.
Please email us to confirm your invoice has been received. Paypal payment must be received within 3 days, other forms of payment must be received within 10 days. We will hold items on "Sale Pending" for 3 to 10 days depending on the type of payment. If no payment or communication is received during the alloted time the item will be put back in the shop for sale.
Payments we accept:
- Money Order