Terms of Sale (Catgre2157 Jewelry)

Our Service Pledge

It is important to us that our items are accurately described and represented and that our customers are happy. We pride ourselves on our customer service and response time.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping, Handling, Insurance Policy

Insurance is optional. International buyers - we offer several options on shipping.

We ship in 1 or 2 days upon receipt of payment. If you need immediate shipment please do not hesitate to ask and we will be glad to accommodate you.

Restocking Fee

We charge a 5 % restocking fee on items returned for buyer's remorse.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
8 months
Payment Frequency:
None Specified
Down Payment:
10% *
Returns Accepted:
Exchanges Accepted:
Restocking Fee:
N/A **
Cancellation Fee:
10% **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

Payment is expected within 10 days of sale on non layaway items.

LAYAWAY AVAILABLE - We are very flexible and will meet your schedule.

International items must be declared at the full sale price and cannot be shipped as a gift.

Thanks! Bob, Sue and

Kramer the pooch and Henry the cat .

Payments we accept: