Terms of Sale (Catgre2157 Jewelry)
Our Service Pledge
It is important to us that our items are accurately described and represented and that our customers are happy. We pride ourselves on our customer service and response time.
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping, Handling, Insurance Policy
Insurance is optional. International buyers - we offer several options on shipping.
We ship in 1 or 2 days upon receipt of payment. If you need immediate shipment please do not hesitate to ask and we will be glad to accommodate you.
We charge a 5 % restocking fee on items returned for buyer's remorse.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 8 months
- Order Minimum:
- Payment Frequency:
- Down Payment:
- 10% *
- Returns Accepted:
- Exchanges Accepted:
- Exclude Red Tag Sale Items:
- Restocking Fee:
- None **
- Cancellation Fee:
- 5% **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Payment is expected within 10 days of sale on non layaway items.
LAYAWAY AVAILABLE - We offer up to an 8 month layaway plan.
Effective November 26th, 2107 and not on older orders: Because of a consideration amount of unfulfilled layaway items, we now do require monthly payments on your layaway. The amount is up to you. If you are using Paypal and want to make a payment and need an PP invoice , just email us the amount. We apologize but had to instill this policy after we received first payments on several orders and nothing else in 8 months. We have a 5 percent cancellation fee on layaways.
International items must be declared at the full sale price and cannot be shipped as a gift.
Thanks! Bob, Sue and
Phillip the pooch and Henry the cat .
Payments we accept:
- Money Order