Make a Resolution to Protect Your Collectibles


Hunt Valley, MD, January 2, 2009 - - Collectibles Insurance Services, LLC (www.collectinsure.com)

45% of Americans usually set New Year’s Resolutions but only 8% of people are successful in achieving their resolutions.

Thoughts for the Day: Giraffes, Elephants & Crocodiles

Ruby Lane Customer Care & Share: Think like a 4 year old!

1. How do you put a giraffe into a refrigerator?

The correct answer is: Open the refrigerator, put in the giraffe,and close the door.

This question tests whether you tend to do simple things in an overly complicated way.

Shipping Precautions When Temperatures Are Extreme

If you have ever pushed a mower around on a hot summer day and, a bit over-heated, stepped inside into a chilled, air-conditioned house, you might recall how the extreme shift in temperature seemed to give your body an uncomfortable shock. Then, if you immediately chugged down a tall glass of ice water you might give yourself a second jolt, and maybe a splitting headache.

The Vintage List

What Is The Vintage List? http://www.thevintagelist.com

It used to be that there were only one or two places where most people sold vintage collectibles online, which made it simple for buyers and sellers to find each other. Times are changing though - in the new Web 2.0 environment, a lot of sellers are opening multiple shops on a variety of different venues, and/or on their own websites.

More On Layaway: Important Terms to Consider

One trend that appears to be emerging from the recent economic downturn is a resurgence in the interest in purchasing using Layaway. If you are looking for an additional tool to help increase your sales this Holiday season and beyond, you might consider adding this option to your Terms of Sale.

However, should you choose to offer layaway, it is important that you outline the specific terms of your plan in your Terms of Sale. Please be sure to include the answers to the following questions:

-Is layaway available for all items within your shop?

Thoughts for the Day: Humble Pie

Ruby Lane Customer Care & Share:  Say 'Sorry'

An example of excellent customer service by Nurse Next Door Vancouver, BC

Copyright and Trademark Infringement: The Differences

1. Copyright Infringement: Illegal Use of Copyrighted Material

Use of Someone Else's Data

Thoughts for the Day: Venting Customers

Ruby Lane Customer Care & Share:  Keep Quiet & Listen

Thoughts for the Day: Be Positive

Ruby Lane Customer Care & Share: Focus on Possibilities

Thoughts for the Day: Trim the Fat Exercise Answer

Ruby Lane Customer Care & Share: The ANSWER

Hello to all,

I wanted to give you my perspective of last Thursday’s meeting.

I felt it was not supportive to be so defensive about our reports.

If we are to move forward as a team, then we need to support each other
as a team. I welcome any and all discussions regarding my thoughts here
as long as they are in constructive form. Furthermore, if any of you
wish to meet to clear the air, I would most definitely welcome that as

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