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Antiques, primitives, collectibles and assorted treasures. Take a peek!
Terms of Sale
Our Service Pledge To You:
We respond to all orders as soon as possible. We stand behind our descriptions and guarantee that our items are exactly as stated.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Buyers pay for shipping, handling and required insurance. We ship via USPS when possible. We pack each purchase with great care to assure safe arrival.
CREDIT CARDS: If you would like to use your Visa, MasterCard or Discover, please call our shop (865) 908-6271 between 10:00 a.m. and 4:00 p.m. EST with your credit card number and expiration date.
PAYPAL: We welcome online PayPal payments from payers with "Confirmed" shipping addresses in the US, the UK, and Canada. To pay online, please click the PayPal icon at the end of the purchase order page and proceed as prompted. If your address is not confirmed, please contact PayPal (at 1-888-221-1161 or via their website) and have them confirm your address before submitting your payment.
** INTERNATIONAL** Shipping will be at the USPS rate that is applicable for your country, plus insurance (if available). We can accept PayPal only for International purchases. Please do not ask us to falsify customs forms. Please be aware that you may have to pay customs fees, depending upon the laws in your country - we are not responsible for customs fees.
If you have any questions, please contact us via email.
We anticipate that you will enjoy your shopping with us.
Thank you.
Restocking Fee:
We charge a 10% restocking fee.
Other Information:
** INTERNATIONAL** Shipping will be at the USPS rate that is applicable for your country, plus insurance (if available). We can accept PayPal only for International purchases. Please do not ask us to falsify customs forms. Please be aware that you may have to pay customs fees, depending upon the laws in your country - we are not responsible for customs fees.
If you would like to use your credit card, you may call our shop with your credit card information between 10:00 a.m. and 4 p.m. EST Monday through Saturday. A copy of your receipt will be placed in your package.
Payment must be received within 7 days of your order. If not, we will have to cancel your order.
We accept:
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