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Terms of Sale
Our Service Pledge To You:
I want only satisfied customers! I describe all items accurately and to the best of my ability. Most items are vintage from the 50s or 60s and may show some wear consistent with their age. I do not sell anything that I would not myself be happy to buy and wear, and all my items are in very good to mint condition.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
I am pleased to offer all my customers FREE SHIPPING on purchases over $100. Insurance is highly recommended for valuable items and is payable by the buyer. For US buyers, insurance is £7.50 for up to £500 compensation. For UK buyers, insurance is from £4.50, depending on the value and weight.
Restocking Fee:
I do not charge a restocking fee, but PayPal fees are not refundable.
Other Information:
I accept credit card payments through PayPal for sales up to $300. For purchases over this amount, only subject to prior agreement with the buyer, I accept eCheques via PayPal. I can NOT accept credit or debit card payments via PayPal for amounts over $300. I am also very happy to accept Money Orders in POUNDS STERLING ONLY; I cannot accept $ Money Orders. I also accept personal cheques from UK bank accounts; items will be despatched as soon as the cheque has cleared.
We accept:
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